Head Housekeeper

Innvite Hospitality; Morgan Place (OH); On-site; USD 40,000 - 56,000; Full time

Job summary

InnVite Hospitality's Days Inn By Wyndham Englewood, OH is seeking a dynamic Head Housekeeper to lead the hotel’s housekeeping and laundry operations, ensuring top cleanliness and guest satisfaction. You will hire, train, schedule, supervise staff, and coordinate with management to meet brand standards.

You have proven leadership in hotel housekeeping, strong budgeting and administrative skills, and the ability to maintain safety, inventory, and daily reports with the Front Desk and GM.

Qualifications

• Recent hotel or related experience
• Proven computer and communication skills
• Valid driving license
• Leadership and supervisory skills, lead by example
• Basic math and budgeting skills
• Physical ability to perform housekeeping duties
• Professional business appearance
• Excellent guest contact skills
• Basic admin skills
• Minimum courtesy standards when interacting with colleagues and guests

Responsibilities

• Interview, hire, train, direct, and counsels housekeeping staff.
• Plan and review work schedules for rooms, laundry & utilities.
• Supervise housekeeping and laundry staff daily activities.
• Train new housekeeping and laundry staff.
• Monitor housekeeping times, standards and labor usage.
• Inspect rooms and report repairs to Maintenance/GM.
• Manage linen, supplies inventories and orders with GM.
• Organize deep cleaning of guest rooms.

Skills

Leadership

Staff training

Scheduling

Communication

Budgeting

Computer skills

Customer service

Physical stamina

Administrative skills

Courtesy standards

Driving license

Job description

The Days Inn By Wyndham, Englewood, Ohio "Part of InnVite Hospitality Group" is looking for experienced dynamic Head Housekeeper. This key position is responsible for the overall cleaning function in the hotel and to work closely to management to achieve company and brand objectives.

Pay rate: Competitive pay rate according to experience.

Major Duties and Responsibilities

1. Jointly with GM interviews, hires, trains, directs, and counsels housekeeping and laundry staff.
2. Plans and reviews work schedules with GM for rooms, laundry & utilities based on occupancy.
3. Supervises the work activities of Housekeeping and laundry associates.
4. Trains new employees in housekeeping & laundry.
5. Monitors the housekeeping & laundry times, standards and labor on daily basis.
6. Makes daily rooms' inspection of all rooms. Reports and follows-up items in need of repair to Maintenance, Front Desk and GM.
7. Makes accurate inventories for linen, terry, room supplies, cleaning supplies. Submits orders as needed to the GM.
8. Organizes deep cleaning for guest rooms.
9. Performs laundry and housekeeping duties as and when required.
10. Updates and keeps control on all daily housekeeping reports and communicated with Front Desk for accurate system update.
11. Supervises the common areas' cleaning making sure that the hotel is always in the best clean and hygienic condition.
12. Ensures that all Housekeeping carts are in clean and organized condition and restocked for the next day.
13. Ensures that the hotel equipment "vacuum cleaners" are always maintained in a clean and working condition.
14. Complies with the company and brand standards for rooms, laundry and common areas.
15. Complies with the company safety and security policies.
16. Performs other duties as assigned by management and/or designee.

Minimum Requirements

1. Successful recent work experience in hotels or a field related to this position.
2. Proven computer and communication skills.
3. Valid driving license.
4. Leadership and supervisory skills, able to lead by example.
5. Possesses basic math and budgeting skills.
6. Physical ability to perform housekeeping duties.
7. Professional business appearance.
8. Excellent guest contact skills.
9. Basic admin skills.
10. Required to demonstrate and practice minimum courtesy standards while interacting with colleagues and guests.