Housekeeper - Room Attendant

Residence Inn Cleveland Mentor; Mentor (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Group insurance (medical, dental, vision)

Paid time off

401(k) plan

Daily pay

Job summary

Residence Inn Cleveland Mentor is looking for a dedicated Housekeeper to ensure guests have a comfortable stay. You will be responsible for cleaning guest rooms, changing linens, and providing excellent customer service. Ideal candidates have basic communication skills and a willingness to assist guests with their needs. Previous cleaning experience is a plus but not required. This is a physically demanding role requiring movement, lifting, and standing for long periods. Benefits include health insurance, paid time off, and a 401(k) plan.

Qualifications

• Previous cleaning or janitorial experience is a plus.
• Ability to perform repetitive motions and stand for an entire shift.
• Must be able to lift and move up to 25 pounds.

Responsibilities

• Wipe and dust surfaces, vacuum guest rooms.
• Change linens, make beds, and restock supplies.
• Clean bathrooms, remove trash, and report maintenance issues.
• Greet guests with a friendly smile and assist when needed.

Skills

Basic communication skills

Customer service experience

Job description

InnVentures Overview

Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.

Location

Residence Inn Cleveland, Mentor, OH

Overview

Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Housekeeper, your contribution helps ensure our guests have a comfortable, productive and memorable stay.

We offer eligible employees a number of benefits to enhance their health and well-being:

• Group insurance, including medical, dental, vision and company-paid life insurance
• Paid time off
• Company-matched 401(k) plan
• Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
• Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
• Get paid daily

Responsibilities

• Wipe all surfaces, dust and vacuum each guest room adhering to our brand standards.
• Change linens, make beds and restock all guest room supplies.
• Clean bathrooms, remove trash and carry out green practices as trained by the hotel.
• Greet and assist guests that you encounter during your shift with a friendly smile.
• Clean multiple rooms each day.
• Support our maintenance team by reporting any broken, defective or missing items.
• Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications

Previous cleaning, janitorial or customer service experience is a plus, but not required. To be successful in this role, you need basic verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. Applicants must be available to work weekends and holidays.