Head Housekeeper

Innvite Hospitality; Obetz (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Innvite Hospitality is seeking a dynamic Head Housekeeper to oversee the cleaning functions at Quality Inn & Suites North Polaris. The successful candidate will manage housekeeping staff, maintain standards, and ensure guest satisfaction through cleanliness and attention to detail. Experience in hotel management and leadership skills are essential. This role supports the hotel's objectives through quality service and operational excellence.

Qualifications

• Successful recent work experience in hotels or related fields.
• Experience with IHG or Hilton preferred.
• Proven computer and communication skills.

Responsibilities

• Supervise housekeeping and laundry staff and ensure adherence to policies.
• Plan work schedules based on occupancy.
• Perform inspections and maintain cleaning standards.

Skills

Leadership

Communication

Organization

Detail-oriented

Basic mathematics

Job description

Quality Inn & Suites North Polaris "Part of InnVite Hospitality Group" is looking for experienced dynamic Head Housekeeper.This key position is responsible for the overall cleaning function in the hotel and to work closely to management to achieve company and brand objectives.

Major Duties and Responsibilities:

Duties include, but are not limited to the following:

1. Jointly with GM interviews, hires, trains, directs, and counsels housekeeping and laundry staff.
2. Plans and reviews work schedules with GM for rooms, laundry & utilities based on occupancy.
3. Supervises the work activities of Housekeeping and laundry associates.
4. Trains new employees in housekeeping & laundry.
5. Monitors the housekeeping & laundry times, standards and labor on daily basis.
6. Makes daily rooms' inspection of all rooms. Reports and follows-up items in need of repair to Maintenance, Front Desk and GM.
7. Makes accurate inventories for linen, terry, room supplies, cleaning supplies. Submits orders as needed to the GM.
8. Organizes deep cleaning for guest rooms.
9. Performs laundry and housekeeping duties as and when required.
10. Updates and keeps control on all daily housekeeping reports and communicated with Front Desk for accurate system update.
11. Supervises the common areas' cleaning making sure that the hotel is always in the best clean and hygienic condition.
12. Ensures that all Housekeeping carts are in clean and organized condition and restocked for the next day.
13. Ensures that the hotel equipment "vacuum cleaners" are always maintained in a clean and working condition.
14. Complies with the company and brand standards for rooms, laundry and common areas.
15. Complies with the company safety and security policies.
16. Performs other duties as assigned by management and/or designee.

Minimum requirements:

1. Successful recent work experience in hotels or a field related to this position.
2. With IHG or Hilton Experience
3. Proven computer and communication skills.
4. Valid driving license.
5. Leadership and supervisory skills, able to lead by example.
6. Possesses basic math and budgeting skills.
7. Physical ability to perform housekeeping duties.
8. Professional business appearance.
9. Excellent guest contact skills.
10. Basic admin skills.
11. Required to demonstrate and practice minimum courtesy standards while interacting with colleagues and guests.