Head Golf Professional

Northstone Country Club; Huntersville (NC); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Incentive Bonus

Group Health Insurance

Vacation

401(k) Plan

Cell Phone

Golf Shop Discounts

Professional Membership

Educational, and Travel Reimbursement

Clothing Allowance

Employee Meal Discount

Job summary

NorthStone Country Club in Huntersville, NC seeks a Head Golf Professional to oversee all golf operations and member services. You will lead golf shop activities, instruction programs, and tournaments while maintaining high service standards and budget discipline.

The role requires a Class A PGA certification, 5+ years as a Head or equivalent at a private club, and strong leadership and client relations skills to enhance member experiences.

Qualifications

• Bachelor's degree in business, sports management, or related field preferred.
• Minimum of five years of experience as a Head Golf Professional or equivalent at a private club.
• PGA Class A certification and meets PGA criteria for Head Professional.

Responsibilities

• Direct daily golf operations: tee times, starting procedures, pace of play, practice facilities, on-course services.
• Enforce Rules of Golf, club policies, and operating procedures.
• Oversee the club's handicap system and coordinate with Golf Committee.
• Maintain a visible presence on course and address member/guest concerns.
• Manage golf shop operations, merchandising, inventory, and vendor relationships.
• Recruit, train, supervise, and evaluate golf operations personnel.
• Plan and conduct club tournaments, leagues, and golf-related events.
• Coordinate tournament registration, scoring, prizes, and related F&B.

Skills

Golf operations management

Staff supervision

Budgeting

Member relations

Communication

Education

Bachelor's degree in business, sports management, or related field

Tools

Golf handicap system

Job description

Overview

NorthStone Country Club was founded as a for-profit, non-equity private golf club in 1997. It is the centerpiece of a 590-acre single family housing subdivision in Huntersville, North Carolina which contains approximately 1,000 homes.

Our signature 18-hole golf course, designed by P.B. Dye, encompasses nearly 224 acres of the development. The Club also features an 18,000 square foot clubhouse, seven tennis courts, four pickleball courts, a four-pool aquatic complex with water slides and full-service snack bar and bar, fitness center, extensive golf practice facilities including the Golf Studio at NorthStone and Next Gear Fitting Studio, private banquet facilities, and ballroom.

The Club has been developed to provide its Members and Guests with a tradition-rich private country club experience, to enhance the surrounding community with a beautiful natural setting, and to endure as a respected business for the owners. The course and its facilities are designed and built to the highest construction standards and are operated at the highest levels of sophistication and hospitality, creating a relaxing atmosphere and the feeling of the Club as an extension of our Members' homes.

Position Summary

The Head Golf Professional oversees all golf operations and golf-related activities, ensuring an exceptional experience for members and guests.

Responsibilities include:

• Golf shop management
• Merchandising
• Instruction
• Tournaments
• Staff supervision
• Player services
• Golf cart operations
• Administration of the club's handicap and tee-time systems

Working closely with the General Manager, Golf Committee, Golf Course Superintendent, and other department leaders, this position promotes member engagement, develops golf programs, manages departmental budgets, and maintains high standards of service, safety, and operational efficiency.

Experience Required

• Bachelor's degree in business, sports management, or a related field preferred.
• Minimum of five years of experience as a Head Golf Professional or equivalent experience as an Assistant Golf Professional at a private club.
• Class A certification through the PGA of America and meets applicable PGA criteria for a Head Professional.

Core Competencies

• Golf operations management and member relations.
• Leadership, staff supervision, training, and development.
• Budgeting, financial management, and retail merchandising.
• Golf instruction, player development, and tournament management.
• Knowledge of the Rules of Golf, handicap administration, and club policies.
• Working knowledge of golf course maintenance and playability.
• Strong communication, organizational, and problem-solving skills.
• Knowledge of workplace safety procedures and emergency response.

Essential Responsibilities

Golf Operations and Member Services

• Direct daily golf operations, including tee times, starting procedures, pace of play, practice facilities, and on-course services.
• Enforce the Rules of Golf, club policies, and operating procedures consistently and professionally.
• Oversee the club's handicap system and coordinate with the Golf Committee on golf operations and policies.
• Maintain a visible presence on the course, address member and guest concerns, and oversee new golf member orientation.
• Maintain accurate records of rounds, participation, and other departmental statistics.

Golf Shop and Financial Management

• Manage Golf Shop operations, merchandise purchasing, inventory, displays, pricing, and vendor relationships.
• Prepare and monitor departmental budgets, revenues, expenses, payroll, and inventory performance.
• Oversee the collection and processing of golf-related charges and fees.
• Identify opportunities to improve revenue, control costs, and enhance operational efficiency.

Staff Leadership and Development

• Recruit, train, supervise, schedule, and evaluate golf operations personnel.
• Establish performance expectations and promote teamwork, professionalism, and exceptional service.
• Manage staffing levels and labor costs while ensuring adequate coverage for member and guest needs.
• Provide ongoing training and professional development opportunities.

Instruction, Tournaments, and Events

• Provide golf instruction and develop clinics, junior golf programs, and player development initiatives.
• Plan and conduct club tournaments, leagues, competitions, and golf-related social events.
• Coordinate tournament registration, scoring, rules, prizes, staffing, and related food and beverage services.
• Promote golf participation and fellowship among members and guests.
• Represent the club at approved professional golf events.

Facilities, Safety, and Communication

• Coordinate with the Golf Course Superintendent on course conditions, maintenance, and playability.
• Oversee golf cart operations and coordinate the care and maintenance of golf-related equipment and facilities.
• Collaborate with the General Manager and other departments on operational improvements, capital projects, and long-range planning.
• Attend management and committee meetings and provide golf-related information for club communications.
• Ensure compliance with applicable laws, employment requirements, club policies, and departmental safety standards.
• Participate in relevant PGA meetings, conferences, merchandise shows, and professional development programs.
• Perform other related duties as assigned by the General Manager.

Physical Demands and Work Environment

• Regular outdoor work with exposure to varying weather conditions, moving mechanical parts, and other environmental hazards.
• Frequent standing, walking, bending, stooping, climbing, pulling, and repetitive movements.
• Occasional exposure to extreme temperatures, wet conditions, chemicals, electrical hazards, and elevated areas.
• Must be able to perform the essential functions of the position, with reasonable accommodation as applicable.

Performance Expectations

The Head Golf Professional is expected to deliver outstanding member and guest service, maintain efficient and financially responsible golf operations, develop a professional and service-oriented team, promote participation in golf programs, and support the club's policies, culture, and strategic objectives.

Benefits

• Incentive Bonus
• Group Health Insurance
• Vacation
• 401(k) Plan
• Cell Phone
• Golf Shop Discounts
• Professional Membership
• Educational, and Travel Reimbursement
• Clothing Allowance
• Employee Meal Discount.

NorthStone Country Club recognizes that exceptional candidates bring different levels of experience and expertise. We welcome the opportunity to discuss a compensation package that reflects the qualifications and contributions of the successful candidate.