Head Fitness Coach

Orangetheory Fitness; Baton Rouge (LA); On-site; USD 42,000 - 64,000; Full time

Job summary

Orangetheory Fitness in Baton Rouge, LA seeks a Head Coach to lead the studio, mentor OT staff, and align with Studio goals alongside the Studio Manager. You will drive member satisfaction, coach team cohesion, and oversee daily fitness operations in a high-energy environment.

The role emphasizes strong communication, leadership, and customer service, with responsibility for class schedules, sales, and community outreach to grow the business.

Qualifications

• Strong communication, leadership, and customer service skills.
• Own member satisfaction and retention; develop a cohesive coaching team.
• Primary resource for all Orangetheory FITNESS within the studio.

Responsibilities

• Partner with the Studio Manager and Regional Leadership to ensure the studio's success.
• Create a positive, high-energy studio environment.
• Lead member engagement, in-studio marketing (referrals) and events to drive growth.
• Co-responsibility with Studio Manager for marketing and community outreach to grow the business.
• Responsible for pre-bookings, attendance, retention and monthly revenue goals.
• Lead or assist Sales Associates with tours and pricing/promotions.
• Follow up communications with new, current, and former clients.
• Handle member concerns professionally and drive resolution.
• Manage fitness staff recruitment and coaching quality.
• Evaluate staff against OTF standards using the Coach Accountability Matrix.
• Manage class and coach schedules in WiW & MBO Timeclocks.
• Ensure studio cleanliness and AED/First Aid readiness.
• Understand MBO & OTF Mobile App; troubleshoot OTConnect & A/V systems.
• Conduct monthly staff meetings and mandatory trainings/webinars.
• Coaches 10-15 workouts per week, including one weekend day.
• Be flexible to work weekends, events, and needed coverage.
• Maintain active employee files (resume, CPR, certifications, etc.).
• Non-coaching duties average 15 hours per week.

Skills

Leadership

Communication

Customer service

Education

Current fitness certification

Job description

Be fit. Change lives. Have fun.

If you’re reading this, you’re probably a committed fitness professional who wants to inspire others to work hard to be the best they can be.

The OTF Louisiana Head Coach takes pride in being a key studio leader, a resourceful mentor to OT staff, and in being aligned with the Studio goals & with the Studio Manager. They owns the OTF trifecta: Gets It. Wants It. and Has the Capacity to Do it.

Head Coaches are responsible for providing leadership, education, and daily direction to the fitness team. With a strong focus on customer service, fitness leadership, and member sales and retention, Head Coaches work in tandem with the Studio Manager and Regional Fitness Director to ensure members enjoy a consistent Orangetheory experience. Ideal candidates have strong communication, leadership, and customer service skills. The Head Coach must be able to own member satisfaction and retention, develop a strong, cohesive fitness coach team, and being the primary resource for all things Orangetheory FITNESSwithin the studio.

AsaHeadFitnessCoach,youareexpectedtoperformthefollowingduties:

• Partner with the Studio Manager and Regional Leadership to ensure the success of the studio
• Responsible for creating a positive, high energy, respectful OTF studio environment
• Leading member engagement & in-studio marketing (referrals) and events to drive growth
• Co-responsibility (w SM) for marketing and community outreach to grow the business
• Responsible for building OTF pre-bookings, attendance, retaining current clientele and achieving monthly revenue goals
• Leads or assists Sales Associates with studio tours & sales and stays current with pricing options and promotions
• Responsible for follow up communication with new, current, and former OTF studio clients
• Handles member concerns in a professional, objective manner with the goal of resolution
• Responsible for managing all aspects of the fitness staff & recruiting new coaches
• Evaluate fitness staff to OTF standards and using the Coach Accountability Matrix
• Responsible for the studio’s class schedule and coach schedules in WiW & MBO Timeclocks
• Responsible for organization and cleanliness of the studio, including AED pads and First Aid Cabinet
• Understands MBO & OTF Mobile App, and troubleshoots OTConnect & A/V systems
• Conducts monthly fitness staff meetings and attends all relative, mandatory webinars and other requested meetings
• Handles fitness staff concerns in a professional, objective manner with the goal of resolution
• Coaches between 10-15 OTF workouts per week, including 1 weekend day
• Must be flexible and willing to work weekends, events, and when needed to support the studio
• Maintain current, active employee files (e.g. resume, CPR cards, fitness certifications, disciplinary items, emergency contact info, etc.)
• Non-coaching management duties entail 15 hours per week on average.

Additionally, you’ll need to meet these requirements:

• Hold and maintain a current fitness certification from an education company approved by Orangetheory Fitness
• Be AED/CPR certified
• Have a functional knowledge of heart rate-based training.