Head Coach: Store Ops & Growth Leader

South Block; Maryland; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Unlimited Flex PTO

Free shift meals + 25% discount

Monthly parking reimbursement

Supportive, team-first culture

Job summary

South Block is seeking a Head Coach to lead all aspects of store operations and develop a high-performing team in our Maryland locations. You’ll hire, coach, and mentor staff, build a guest-centric culture, and drive performance with hands-on leadership.

In this role you will manage schedules, ensure smooth daily operations, and grow future leaders through coaching and development. Join a people-first company that offers growth, recognition through bonuses and profit sharing, and supportive

Qualifications

• 2+ years of management in the food & beverage industry.
• Hospitality mindset – passion for people, culture, and guest experience.
• Hands-on leadership style.
• Calm, flexible and solution-oriented in a fast-paced environment.
• Must be 21+ years old.
• Ability to stand for long periods and lift up to 25 lbs.
• A role that grows with you.
• A team that supports and challenges you.
• A company that invests in your future.

Responsibilities

• Lead all aspects of store operations - manage performance, people, and operations.
• Build and develop a high-performing team - hire, coach, and develop future leaders.
• Nurture our culture - build a team and community that people love to be part of.
• Grow yourself – receive support and guidance to expand your skills and career.
• Lead from the front, set the tone, build the team, and drive results.
• Hire, train, and develop the team to deliver exceptional guest experiences on every shift.
• Create schedules that support the business and the team’s needs.
• Keep operations running smoothly and build future leaders.

Skills

Restaurant management

Leadership

People development

Hospitality mindset

Team building

Job description

South Block is seeking a Head Coach to lead all aspects of store operations and develop a high-performing team in our Maryland locations. You’ll hire, coach, and mentor staff, build a guest-centric culture, and drive performance with hands-on leadership.

In this role you will manage schedules, ensure smooth daily operations, and grow future leaders through coaching and development. Join a people-first company that offers growth, recognition through bonuses and profit sharing, and supportive