Head Coach, Store Leader | Growth & Service Excellence

Nike Inc; Tulare (CA); Híbrido; USD 90.000 - 135.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Insurance

401(k) Plan + ESPP

Paid time off

Employee stock purchase plan

Discounts on Nike products

Descripción de la vacante

Nike Factory Store Tulare is seeking a Store Manager to lead a high-volume, fast-paced team focused on exceptional customer service and sales growth. You will train and coach your staff, manage store operations and partner with district teams to execute Nike’s brand initiatives.

Join a culture that emphasizes community, teamwork and delivering positive moments for customers while maintaining safety and operational standards in Tulare, CA.

Formación

• Six years of customer-facing retail or hospitality experience.
• Four years of store management experience.
• Experience with retail operations, budgeting, planning, customer service, sales and people leadership.
• Proficient in Microsoft Office and retail business systems.
• Ability to perform physical tasks (bend, squat, reach, climb, stand for long periods).
• Proven ability in conflict resolution and coaching employees.
• Able to work weekends, nights and holidays as needed.

Responsabilidades

• Being enthusiastic, passionate, and knowledgeable about NIKE products and services.
• Leading your team with courage and cultivating your store environment to achieve sales, service, organization, customer satisfaction and profitability goals while maintaining safety and operational standards.
• Fostering a high performing, engaged team environment with a culture of recognition and rewards.
• Driving store operation excellence and executing brand initiatives, including P/L statements, labor management, expenses, activations, and programs.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.
• Working with District Partners on key enterprise-wide initiatives and programs.

Conocimientos

Customer-facing retail

Store management

Retail operations

Budgeting

Planning

Customer service

People leadership

Microsoft Office

Retail systems

Physical stamina

Conflict resolution

Employee coaching

Weekend availability

Night/holiday availability

Herramientas

Microsoft Office

Retail business systems

Descripción del empleo

Nike Factory Store Tulare is seeking a Store Manager to lead a high-volume, fast-paced team focused on exceptional customer service and sales growth. You will train and coach your staff, manage store operations and partner with district teams to execute Nike’s brand initiatives.

Join a culture that emphasizes community, teamwork and delivering positive moments for customers while maintaining safety and operational standards in Tulare, CA.