Head Coach: Store Leader for Growth & Service

Nike Inc; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts and Flexible #

401(k) Plan and Employee Stock Purch.

Paid Time Off and Holidays

Nike discount

Education programs

Job summary

Nike Des Moines is seeking a Store Manager to lead customer-focused teams in a fast-paced, high-volume retail environment. You’ll coach, inspire, and develop staff to deliver the best service, drive sales, and uphold Nike’s Service Principles and brand standards.

You’ll manage store operations, budgets, scheduling, and partnerships with district leaders, while ensuring safety and a welcoming community presence.

Qualifications

• Minimum of six years of customer-facing retail or hospitality experience.
• Minimum of four years of store management experience.
• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching.
• Able to work weekends, nights, and holidays as needed.

Responsibilities

• Be enthusiastic, passionate, and knowledgeable about NIKE products and services.
• Lead your team with courage and cultivate a store environment to achieve sales, service, organization, customer satisfaction and profitability goals while maintaining safety and operational standards.
• Foster a high-performing, engaged team environment with a culture of recognition and rewards.
• Drive store operation excellence and execute brand initiatives, including P/L statements, labor management, expenses, activations, and programs.
• Lead your store’s team and business results/critical metrics, including budgeting, planning, and customer service.
• Work with District Partners on key enterprise-wide initiatives and programs.

Skills

Retail experience

Store management

Operations & budgeting

Customer service

People leadership

MS Office

Retail systems

Conflict resolution

Tools

Microsoft Office

Retail POS systems

Job description

Nike Des Moines is seeking a Store Manager to lead customer-focused teams in a fast-paced, high-volume retail environment. You’ll coach, inspire, and develop staff to deliver the best service, drive sales, and uphold Nike’s Service Principles and brand standards.

You’ll manage store operations, budgets, scheduling, and partnerships with district leaders, while ensuring safety and a welcoming community presence.