Retail Store Leader & Growth Coach

World Market; West Des Moines (IA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible scheduling

Up to 30% shopping discount for you

Wellness resources

Anniversary and recognition programs

Hands-on training

Medical, Dental, Vision Insurance; 401

Job summary

World Market in West Des Moines, IA seeks an Assistant Manager to lead a high-performance team and drive sales while upholding our values and standards. You will partner with the Store Manager to develop staff, deliver exceptional customer experiences, and manage daily operations.

The role requires leadership in areas like Customer Experience, Freight Flow, Operations, and Merchandising, with emphasis on coaching, problem solving, and strong communication. Flexible scheduling is available.

Qualifications

• Proven leadership experience in a fast-paced specialty retail environment.
• Strong communication skills and ability to coach in the moment.
• Ability to plan and prioritize workflow and customer needs.
• Demonstrated problem solving and decision making abilities.
• Commitment to company values and customer-first culture.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
• Analyze business trends using available reporting to identify opportunities and take action.
• Continuously exemplify and promote World Market culture and values.
• Plan for and execute daily business tasks and duties in the Store Manager's absence.
• Recruit, develop, and retain a high-performance, customer-focused team aligned with company values through training, recognition and performance management.
• Utilize company tools and training resources to educate and validate team execution of key business functions.
• Maintain Loss Prevention policies and inventory management initiatives.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Skills

Leadership experience

Customer experience

Operational results

Communication skills

Coaching in the moment

De-escalation

Planning & prioritization

Attention to detail

Creative problem solving

Decision making

Delegation

Flexibility in schedule

Stand duration capability

2+ years leadership

Job description

World Market in West Des Moines, IA seeks an Assistant Manager to lead a high-performance team and drive sales while upholding our values and standards. You will partner with the Store Manager to develop staff, deliver exceptional customer experiences, and manage daily operations.

The role requires leadership in areas like Customer Experience, Freight Flow, Operations, and Merchandising, with emphasis on coaching, problem solving, and strong communication. Flexible scheduling is available.