Store Manager (Head Coach) - Nike Des Moines

Nike Inc; Des Moines (IA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts and Flexible #

401(k) Plan and Employee Stock Purch.

Paid Time Off and Holidays

Nike discount

Education programs

Job summary

Nike Des Moines is seeking a Store Manager to lead customer-focused teams in a fast-paced, high-volume retail environment. You’ll coach, inspire, and develop staff to deliver the best service, drive sales, and uphold Nike’s Service Principles and brand standards.

You’ll manage store operations, budgets, scheduling, and partnerships with district leaders, while ensuring safety and a welcoming community presence.

Qualifications

• Minimum of six years of customer-facing retail or hospitality experience.
• Minimum of four years of store management experience.
• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching.
• Able to work weekends, nights, and holidays as needed.

Responsibilities

• Be enthusiastic, passionate, and knowledgeable about NIKE products and services.
• Lead your team with courage and cultivate a store environment to achieve sales, service, organization, customer satisfaction and profitability goals while maintaining safety and operational standards.
• Foster a high-performing, engaged team environment with a culture of recognition and rewards.
• Drive store operation excellence and execute brand initiatives, including P/L statements, labor management, expenses, activations, and programs.
• Lead your store’s team and business results/critical metrics, including budgeting, planning, and customer service.
• Work with District Partners on key enterprise-wide initiatives and programs.

Skills

Retail experience

Store management

Operations & budgeting

Customer service

People leadership

MS Office

Retail systems

Conflict resolution

Tools

Microsoft Office

Retail POS systems

Job description

Location & Store Type: NikeDes Moines

Address: Des Moines, IA

Behind everygreat teamis a great coach.That’swhy when you join us as a Store Manager, we refer to you asa HeadCoach.

Join the NIKE Team as a Store Manager

As a Nike Store Manager,you’rethe face of NIKE.Enjoy high-volume and a fast pace as your diverse experience and perspectivehelpsguide customers in making the best decisions for them.You’llwork with your team to focus on customer service and get to the win the right way.

We believe that if you have a body, you are an athlete, andyou’llbring this to life with your passion for sport and customer service. This includesproperly trainingyour team and implementing our Service Principles whilerepresentingour global culture of sport, the NIKE brand,each other,and your community. You lead the charge of ensuring your team makes positive moments, hasfun,and feels like they are a part of something bigger.

Asa Store Manager,you’lllead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported.You’lluse your retailexpertiseto drive store growth strategies and create opportunities to continuebuilding uponcommunity partnerships. You are the onepeoplelook tofor encouragement,leadershipand bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid timeoffand education programs to develop and advance your career.

Putting Your Best Foot Forward

• Minimum of six years of customer-facing retail or hospitality experience
• Minimum of four years of store management experience
• Experience with retail operations, budgeting, planning, customer service,sales,andpeopleleadership.
• Proficient in Microsoft Office and retail business systems
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or withoutreasonableaccommodations.
• Proven ability toutilizetools for conflict resolution and employee coaching and counseling
• Able to work weekends, nights, and holidays as needed

What You’re Responsible For** **

• Being enthusiastic,passionate,and knowledgeable about NIKE products and services
• Leading your team with courage and cultivating your store environment to achieve sales, service, organization, customersatisfactionand profitability goals whilemaintainingsafety and operational standards
• Fostering ahighperforming, engaged team environment with a culture of recognition and rewards
• Driving store operation excellence and executing brand initiatives, including P/L statements, labor management, expenses,activations,and programs
• Leading your store’s team and business results/critical metrics, including budgeting, planning,a high levelof customer service, sales, people leadership and management
• Working with District Partners on key enterprise-wide initiatives and programs

#mynext: Be Empowered to Grow within Nike and Create the Future

Be Rewarded for a Job Well Done** **

• Medical, Dental and Vision Insurance
• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the dayyou’rehired
• Accrued Paid Time Off and Holiday Pay
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
• Access to support through Optum Employee Assistance Program at no cost for you and your family
• Discounts for you and your family from Nike,Converse,and Jordan up to 50% off
• Information about benefits can be found here