Head Coach: Restaurant Ops & People Leadership

Sweetgreen; Cary (NC); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus potential

Medical plans

Paid vacation

401(k)

Family leave

Sweetgreen swag

Community impact

Collaborative team

Career development

Job summary

Sweetgreen is seeking a Head Coach (General Manager) to lead store teams, balance people, operations, and profitability, and deliver exceptional guest experiences. You will guide strategy, coach talent, and leverage data to optimize performance in a fast-paced, community-focused environment.

The role emphasizes food safety, financial acumen, and technology-enabled operations, with a clear path for career progression and opportunities to impact team and community health.

Qualifications

• 3+ years in food service, with at least 2 years in hands-on management
• Experience hiring, developing, training, and motivating team members
• Skilled in planning, managing, and forecasting financials, labor, and inventory
• Hands-on experience managing and optimizing processes in a fast-paced environment
• Proven ability to lead and mentor teams collaboratively

Responsibilities

• Lead your team by balancing people, operations, and business performance.
• Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability.
• Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.
• Deliver clean, hospitable, and brand-aligned experiences, using guest metrics and data-informed decisions.
• Drive sales and profit by analyzing reports, managing costs, and creating effective schedules.

Skills

People Leadership

Team Leadership

Food Safety

Operations Management

Guest Experience

Budgeting & P&L

Technology Tools

Talent Development

Tools

POS systems

Job description

Sweetgreen is seeking a Head Coach (General Manager) to lead store teams, balance people, operations, and profitability, and deliver exceptional guest experiences. You will guide strategy, coach talent, and leverage data to optimize performance in a fast-paced, community-focused environment.

The role emphasizes food safety, financial acumen, and technology-enabled operations, with a clear path for career progression and opportunities to impact team and community health.