Head Coach, Restaurant Ops & Growth; Bonus Eligible

sweetgreen Store + Field Leadership - Internal; New York (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive base salary + 20% bonus

Paid vacation

401(k) program

Paid family leave

Greens and Sweetgreen swag

Impact on team and community

Collaborative team culture

Career development path

Job summary

Sweetgreen Head Coach (General Manager) leads a store team to deliver exceptional guest experiences through data-driven insights and healthy community focus. You will balance people, operations, and business performance while maintaining food safety and high standards.

This role includes coaching, budgeting, scheduling, and utilizing technology to optimize profitability. You will drive a culture of inclusion, hire and develop talent, and ensure brand-aligned experiences across all shifts in a

Qualifications

• 3+ years in food service with at least 2 years in hands-on management.
• Experience hiring, training, and developing high-performing teams.
• Strong financial acumen including budgeting, scheduling, and cost control.
• Data-driven mindset with a focus on operational improvements.

Responsibilities

• Lead the store by balancing people, operations and business performance.
• Coach talent, optimize operations with technology and guest experience.
• Maintain food safety, cleanliness, and equipment standards.
• Drive sales and profit through strategic planning and scheduling.
• Operate and support all systems, troubleshoot issues, ensure smooth daily operations.
• Perform duties spanning roles from Shift Leader to Team Member as needed.

Skills

People leadership

Operations management

Financial acumen

Data-driven decisions

Food safety

Team coaching

Hiring & development

Adaptability

Collaboration

Process optimization

Education

ServSafe Manager Certification

Job description

Sweetgreen Head Coach (General Manager) leads a store team to deliver exceptional guest experiences through data-driven insights and healthy community focus. You will balance people, operations, and business performance while maintaining food safety and high standards.

This role includes coaching, budgeting, scheduling, and utilizing technology to optimize profitability. You will drive a culture of inclusion, hire and develop talent, and ensure brand-aligned experiences across all shifts in a