Head Coach, Author Success & Team Growth

Fleet Glass Services, Inc.; Austin, Northern (TX, KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Base pay: $70,000–$100,000 USD

Top tier healthcare

Self Care budget $3,000/year

Training & education $15,000+

Job summary

selfpublishing.com in Austin, TX is seeking a Head Coach to maximize the performance of our coaching team. This player-coach role blends hands-on coaching with leadership, developing the coaching program across products and ensuring authors publish and succeed.

You’ll lead group coaching, run workshops, review calls, and partner with success, community, and R&D teams to enhance content and the author journey. Requires 2+ years in coaching/management and strong English.

Qualifications

• 2+ years of coaching and/or management experience.
• A proven track record of coaching and facilitation with tangible results.
• Experience facilitating virtual or in person events and workshops.
• Proficient tech skills, including Asana, Slack, HubSpot, Zoom, and Google Drive.
• Perfect written English and excellent spoken English.
• Ready to work 45+ hours a week.

Responsibilities

• Grow renewals: Drive 30% year over year renewal growth by increasing renewal and launch call sets across the coaching team.
• Drive author results: Help 45%+ of authors publish and achieve their program's promised result.
• Create Raving Fans: Maintain a Net Promoter Score (NPS) of 55+ by giving every author an experience on par with Disney or Chick fil A.
• Coach authors directly: Lead group coaching calls, workshops, and one on one sessions as a core part of your week.
• Develop the coaching team: Run call reviews for every coach and every call type, build promotion and development plans, and continue each coach's individual training.
• Improve the program: Partner with our Author Success, Community, and R&D teams to improve course content, the user experience, and author lifetime value.
• Spotlight wins: Identify standout author stories and testimonials to share with our team every quarter.
• A People Maximizer who gets energized by helping others reach their full potential.
• An experienced coach and leader who isn't afraid to get your hands dirty, be scrappy, and execute quickly.
• Ready to learn, be challenged, and grow a ton.
• A team player who believes the best things are accomplished through teamwork.
• Organized, detail focused, and a systems thinker.
• A believer in doing what's right, working hard, and bringing your best every day.

Skills

Coaching

Management

Event facilitation

Public speaking

English proficiency

Time management

Tools

Asana

Slack

HubSpot

Zoom

Google Drive

Job description

selfpublishing.com in Austin, TX is seeking a Head Coach to maximize the performance of our coaching team. This player-coach role blends hands-on coaching with leadership, developing the coaching program across products and ensuring authors publish and succeed.

You’ll lead group coaching, run workshops, review calls, and partner with success, community, and R&D teams to enhance content and the author journey. Requires 2+ years in coaching/management and strong English.