Head Coach, Author Success & Coaching Team Lead

selfpublishing.com; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Top tier healthcare

Self Care budget: $3,000/year

Training: $15,000+ worth of training

Job summary

Selfpublishing.com is seeking a Head Coach in Austin, TX to maximize the performance of our coaching team through coaching, training, call reviews, and program improvements across all products. The role is a player-coach position with about 70% hands-on coaching and 30% leadership.

You will lead group coaching calls, develop the coaching team, and collaborate with Success, Community, and R&D to enhance content and author lifetime value.

Qualifications

• 2+ years of coaching and/or management experience.
• Proven coaching and facilitation with tangible results.
• Experience facilitating virtual or in-person events and workshops.
• Perfect written and excellent spoken English.

Responsibilities

• Grow renewals: Drive 30% YoY renewal growth by increasing renewal and launch call sets across the coaching team.
• Drive author results: Help 45%+ of authors publish and achieve their program's promised result.
• Create raving fans: Maintain an NPS of 55+ by giving every author an exceptional experience.
• Coach authors directly: Lead group coaching calls, workshops, and 1:1 sessions.
• Develop the coaching team: Run call reviews, build development plans, and train coaches.
• Improve the program: Partner with Author Success, Community, and R&D to improve content and user experience.
• Spotlight wins: Share standout author stories quarterly.

Skills

Asana

Slack

HubSpot

Zoom

Google Drive

Perfect written English

Excellent spoken English

Team leadership

Teachable

Job description

Selfpublishing.com is seeking a Head Coach in Austin, TX to maximize the performance of our coaching team through coaching, training, call reviews, and program improvements across all products. The role is a player-coach position with about 70% hands-on coaching and 30% leadership.

You will lead group coaching calls, develop the coaching team, and collaborate with Success, Community, and R&D to enhance content and author lifetime value.