Head Cashier Team Lead — Customer Experience

Sprouts Farmers Market; Pasadena (MD); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual plan

Opportunities for career growth

15% discount for you and one other in-

Flexible schedules

401(K) Retirement savings plan with a

Company paid life insurance

Contests and appreciation events

Job summary

Sprouts Farmers Market is seeking a Head Cashier in a fast-paced store environment to lead cashiers and Courtesy Clerks, ensure exceptional customer service, and maintain register operations and loss-prevention measures. The role includes hiring and training new cashiers, managing breaks, and supporting store leadership.

You will oversee daily front-end activities, uphold store cleanliness, and support scheduling, all while modeling friendly, team-oriented service and compliance with company

Qualifications

• Be at least 18 years of age; possess a high school diploma or GED, and 1-2 years of recent cashiering experience supplemented with leadership training.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers, representing as a role model in behaviors.
• Ability to operate front end equipment; register, calculator, scanner.
• Have good communication skills; the ability to take direction/constructive criticism and participate in a team environment
• Be able to perform repetitious activities, and have the ability to multi-task, prioritize and stay organized.
• Must lift/carry product horizontally/vertically weighing up to 30 lbs., from 36” to 24”, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
• Must use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
• Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.

Responsibilities

• Ensure excellent customer service through proactively visiting registers and providing direction/support to Cashiers and Courtesy Clerks
• Assist in potential customer assistance issues at the register
• Assign store sweeps, monitor/maintain cash register supply levels and maintain cleanliness standards in the restrooms and parking lots
• Maintain visibility of the exit doors for security and loss prevention issues
• Schedule and oversee proper execution of appropriate meal and rest breaks in compliance with company policy and state requirements
• Assist in the hiring and training of new Cashiers and taking necessary steps for disciplinary actions

Skills

Customer service

Leadership

Cash handling

Communication

Teamwork

Education

High school diploma or GED

Tools

POS system

Calculator

Scanner

Job description

Sprouts Farmers Market is seeking a Head Cashier in a fast-paced store environment to lead cashiers and Courtesy Clerks, ensure exceptional customer service, and maintain register operations and loss-prevention measures. The role includes hiring and training new cashiers, managing breaks, and supporting store leadership.

You will oversee daily front-end activities, uphold store cleanliness, and support scheduling, all while modeling friendly, team-oriented service and compliance with company