Head Cashier & Customer Service Leader

Lowe's Companies, Inc.; Smithfield (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a front-line associate to provide outstanding customer service, assist shoppers, and manage cashier duties in the Smithfield, NC store.

The role involves helping customers locate products, handling loading of merchandise, and answering product questions with knowledge of Lowe’s policies. The position requires a high school diploma or equivalent, up to 1 year of computer/retail tech experience, and cash handling ability.

Qualifications

• High school diploma or GED or equivalent years of experience acceptable.
• Less than 1 year experience using a computer.
• Less than 1 year experience using common retail technology (e.g., smartphones, tablets).
• 1 year retail experience as a cashier.
• Ability to obtain sales-related licensure or registrations as required by law.

Responsibilities

• Provides SMART customer service at all times through Lowe's customer service policies and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying or loading merchandise.
• Listens to and responds to customer and employee questions and guides them through areas of the store.

Skills

Customer service

Cash handling

Retail experience

Education

High school diploma or GED

Tools

POS system

Smartphones & tablets

Job description

Lowe's Companies, Inc. is seeking a front-line associate to provide outstanding customer service, assist shoppers, and manage cashier duties in the Smithfield, NC store.

The role involves helping customers locate products, handling loading of merchandise, and answering product questions with knowledge of Lowe’s policies. The position requires a high school diploma or equivalent, up to 1 year of computer/retail tech experience, and cash handling ability.