Head Cashier - Customer Experience & Team Coach

Home Depot; Oregon; On-site; USD 32,000 - 42,000; Full time

Job summary

Home Depot in the United States is seeking a Head Cashier to lead frontline cashiers, ensuring fast, friendly, accurate, and safe service at checkout and returns. You will supervise and coach cashiers, support Self-Checkout areas, and help train new staff to maintain high standards of customer service.

The role emphasizes knowledge sharing, price checks, POS approvals, and coordinating with various checkout areas to minimize shrink and improve efficiency.

Qualifications

• Preferred qualification: Head Cashier with 1+ years of cashier experience.

Responsibilities

• Expedite price checks and approve POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide first level escalation for customer issues and assist in supervision, coaching and training of Front End Associates.

Skills

Cashier experience

Job description

Home Depot in the United States is seeking a Head Cashier to lead frontline cashiers, ensuring fast, friendly, accurate, and safe service at checkout and returns. You will supervise and coach cashiers, support Self-Checkout areas, and help train new staff to maintain high standards of customer service.

The role emphasizes knowledge sharing, price checks, POS approvals, and coordinating with various checkout areas to minimize shrink and improve efficiency.