Head Cashier & Customer Experience Leader

The Home Depot; Plainwell (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

The Home Depot in Plainwell, Michigan, is seeking a Head Cashier to lead front-end operations and ensure fast, friendly checkout service. You will supervise cashiers, handle price checks, and approve POS transactions and markdowns across registers and Self-Checkout.

Ideal candidates have 1+ year cashier experience and will coach teammates to maintain accuracy, shrink control, and customer satisfaction in a busy store environment.

Qualifications

• Preferred qualification: 1+ years of Cashier experience.

Responsibilities

• Provide fast, friendly, accurate and safe checkout service.
• Process Checkout and Returns transactions.
• Monitor and maintain the Self-Checkout area.
• Proactively seek product knowledge to inform customers and identify selling opportunities.
• Follow policies to minimize shrink.
• Head Cashier assists by expediting price checks and approving POS transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services and Tool Rental.
• Coach and train Front End Associates and participate in training of new Cashiers.

Skills

Cashier experience

Job description

The Home Depot in Plainwell, Michigan, is seeking a Head Cashier to lead front-end operations and ensure fast, friendly checkout service. You will supervise cashiers, handle price checks, and approve POS transactions and markdowns across registers and Self-Checkout.

Ideal candidates have 1+ year cashier experience and will coach teammates to maintain accuracy, shrink control, and customer satisfaction in a busy store environment.