Lead Cashier: Fast, Friendly Service & Team Coaching

Home Depot; Mount Pleasant (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Home Depot in Mount Pleasant, MI is seeking a Head Cashier to lead front-end operations. The role involves processing checkout and returns, maintaining a friendly, safe, and efficient service environment, and supporting cashiers and Self-Checkout areas.

The Head Cashier will provide first-level escalation for customer issues and help train new cashiers and front-end staff, leveraging available tools to coach and develop the team.

Qualifications

• Minimum 1+ years of cashier experience.
• Strong customer service skills.
• Ability to assist in training and coaching.

Responsibilities

• Process checkout and returns accurately.
• Monitor Self-Checkout area and assist customers.
• Escalate issues and coach cashiers.
• Assist in supervision and training of Front End Associates.

Skills

Customer service orientation

Cashier experience

Team supervision

Tools

POS system

Job description

Home Depot in Mount Pleasant, MI is seeking a Head Cashier to lead front-end operations. The role involves processing checkout and returns, maintaining a friendly, safe, and efficient service environment, and supporting cashiers and Self-Checkout areas.

The Head Cashier will provide first-level escalation for customer issues and help train new cashiers and front-end staff, leveraging available tools to coach and develop the team.