HDPC | Receptionist

Premier Medical Consultants, LLC; Henderson (NV); On-site; USD 32,000 - 36,000; Full time

Job summary

Premier Medical Consultants, LLC is seeking a friendly front desk host for our concierge practice in Henderson. You will greet patients, answer calls, manage schedules, and help ensure a calm, organized front office where every patient feels valued from arrival to departure.

We will teach the medical side, but warmth is essential. Ideal candidates show up on time, communicate clearly, respect privacy, and are comfortable with computers and scheduling software.

Qualifications

• Friendly, positive personality and warmth.
• Reliable and punctual attendance.
• Discretion with confidential information.
• Clear, professional communication, both spoken and written.
• Comfortable with computers and learning new software.
• Stay composed under pressure.

Responsibilities

• Welcome patients in person and by phone with friendliness.
• Schedule, confirm, and reschedule appointments.
• Check in/out patients and collect payments.
• Keep patient information accurate in our system.
• Handle messages, forms, and requests promptly.
• Keep reception area clean, welcoming and private.

Skills

Friendly personality

Reliability

Discretion

Clear communication

Computer literacy

Composure

Education

High school diploma or equivalent

Tools

Scheduling software

Electronic health records

Job description

We are a concierge medical practice, which means we do things differently. Our patients are not rushed through a waiting room. They are known by name, seen on time, and treated like guests. Our panel is intentionally small so that every person who walks through our door gets our full attention. That standard starts at the front desk. The person in this seat is the first voice our patients hear and the first face they see, and they set the tone for the entire visit.

This is a front desk position, but "receptionist" undersells it. You are the practice's host. You greet patients, answer the phone, manage the schedule, keep the front office calm and organized, and make sure every person feels looked after from the moment they arrive until the moment they leave. We will teach you the medical side. We cannot teach warmth, and that is what we are actually hiring for.

What You Will Do

• Welcome patients in person and by phone with genuine friendliness
• Schedule, confirm, and reschedule appointments
• Check patients in and out, and collect payments
• Keep patient information accurate and current in our system
• Handle messages, forms, and requests promptly and follow through until they are resolved
• Keep the reception area clean, comfortable, and welcoming
• Protect patient privacy at all times
• Support the clinical team with day-to-day administrative tasks

What We Are Looking For

• A naturally friendly, positive personality. You genuinely like people and it shows.
• Reliability. You show up, on time, ready to go.
• Discretion. You understand that what you hear in a medical office stays in a medical office.
• Clear, professional communication, both spoken and written.
• Comfort with computers and willingness to learn new software.
• Composure. Some days are busy and some patients are anxious. You stay steady and kind either way.
• High school diploma or equivalent.

Nice to have, but not required:

• Any customer service, hospitality, retail, or front desk background
• Previous experience in a medical, dental, or spa setting
• Familiarity with electronic health records or scheduling software
• Bilingual (English/Spanish)

Schedule and Compensation

• Pay: $18.00 per hour
• Hours: 36 hours per week