HCM Systems Analyst

Quantum Technologies LLC; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

Quantum Technologies, LLC is seeking an HCM Systems Analyst to administer, configure, and optimize our HRIS/ERP platforms (Infor, Workday, Oracle, SAP SuccessFactors). This role bridges HR/Finance and IT to ensure data integrity and effective reporting across the organization.

You will manage updates, analyze business needs, develop reports and dashboards, troubleshoot issues, create documentation, and train end users. 3–5+ years of HCM/ERP experience and strong communication are required.

Qualifications

• Bachelor's degree or equivalent work experience in IT/HR/Business.
• 3–5+ years of experience supporting HCM/ERP systems.
• Strong understanding of HR and payroll processes and data flows.
• Experience with system integrations, data extraction, and reporting tools.
• Ability to translate business needs into technical solutions and communicate clearly.

Responsibilities

• Configure, test, and implement system updates, upgrades, and new modules.
• Maintain system tables, workflows, and security roles.
• Partner with HR, Payroll, and Finance to gather requirements and propose improvements.
• Create and maintain complex reports and dashboards; ensure data integrity through audits.
• Serve as the primary escalation point for HCM issues; coordinate with vendors and IT.
• Develop test scripts; document procedures and create end-user guides.
• Provide training and support to end-users to maximize system adoption.

Skills

HCM processes

Data reporting

System integration

Troubleshooting

Documentation

Education

Bachelor's degree in Information Technology, HR, Business Administration, or related field

Tools

Infor

Workday

Oracle

SAP SuccessFactors

Job description

Description

The HCM Systems Analyst is responsible for the administration, configuration, maintenance, and optimization of the organization’s Human Capital Management (HCM) systems (e.g., Infor, Workday, Oracle, SAP SuccessFactors). This role serves as the bridge between the Human Resources/Finance departments and IT, ensuring that the systems effectively support business processes, data integrity, and reporting needs.

Key Responsibilities

• System Configuration & Maintenance: Configure, test, and implement system updates, upgrades, and new modules. Maintain system tables, workflows, and security roles.


• Business Analysis: Partner with HR, Payroll, and Finance teams to gather requirements, analyze business processes, and recommend system improvements.


• Data Management & Reporting: Create and maintain complex reports and dashboards. Ensure data integrity by running regular audits and troubleshooting data discrepancies.


• Troubleshooting & Support: Serve as the primary escalation point for HCM system issues. Investigate and resolve technical problems, working closely with vendors and internal IT teams.


• Testing & Documentation: Develop test scripts and execute system testing for patches, upgrades, and new configurations. Create and maintain user guides and technical documentation.


• Training: Provide training and support to end-users across the organization to maximize system adoption and efficiency.


• Project Support: Assist in HCM-related projects (e.g., new module rollouts, system integrations) from planning through execution.

Qualifications & Experience

• Education: Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field (or equivalent work experience).


• Experience: 3–5+ years of experience supporting and configuring HCM/ERP systems


• Technical Skills: Strong understanding of HR and Payroll business processes. Experience with system integrations, data extraction, and report writing tools.


• Analytical Skills: Ability to troubleshoot complex system issues and translate business needs into technical solutions.


• Communication: Excellent written and verbal communication skills, with the ability to communicate technical concepts to non-technical stakeholders.


• Project Management: Experience participating in system implementations or upgrade projects.

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.