HCM IMPLEMENTATION CONSULTANT

Solvo Global; Chandler (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading HR solutions provider is seeking an Implementation Consultant in Chandler, Arizona, to ensure smooth transitions for clients onboarding to their services. You will manage the full implementation lifecycle, collaborating closely with clients to understand HR and payroll requirements and configuring solutions accordingly. Strong communication, consultative, and troubleshooting skills are essential to provide effective training and support for the HRIS system. This role offers an opportunity to contribute significantly to client success and satisfaction.

Qualifications

• Experience in HCM/Payroll implementation.
• Strong communication and consultative skills.
• Ability to troubleshoot technical issues during implementation.

Responsibilities

• Manage full implementation cycle from kick-off to go-live.
• Collaborate with clients to understand payroll and HR requirements.
• Provide training and guidance on HRIS system use.

Job description

Implementation Consultant, HCM is responsible for ensuring a smooth transition for clients onboarding to our services. This role supports successful implementation and integration of Payroll and HR Solutions to help clients streamline processes and achieve business goals. The consultant leads full client implementations by understanding requirements and configuring solutions using a consultative approach to maximize solution value.

Key Responsibilities

• Collaborate with clients to understand payroll and HR requirements and gather data for system configuration.
• Manage full implementation cycle from kick-off to go-live, setting and managing realistic expectations.
• Coordinate with internal teams (Sales, Payroll, Product) to ensure a unified implementation aligned with client needs.
• Lead client meetings to communicate timelines, milestones, and deliverables.
• Provide training and guidance on effective use of our HRIS system for smooth transition and user adoption.
• Troubleshoot and resolve technical and process issues during implementation.
• Maintain Client Space (CRM system) by updating project milestones, tasks, and collateral throughout implementation.
• Transition clients to the service team for ongoing support post go-live to ensure excellent client experience.