HCM IMPLEMENTATION CONSULTANT

Roman Health Pharmacy LLC; Chandler (AZ); On-site; USD 56,000 - 70,000; Full time

Job summary

A healthcare services provider in Chandler, Arizona is seeking an Implementation Consultant, HCM to ensure smooth onboarding transitions for clients. The role involves managing the full implementation cycle, from understanding client payroll and HR requirements to providing training for the effective use of the HRIS system. Ideal candidates will have strong communication and project management skills, with a focus on client satisfaction. Salary ranges from $56,000 to $70,000 annually.

Qualifications

• Proven experience in client-facing roles, preferably in payroll or HRIS systems.
• Strong understanding of payroll and HR processes.
• Excellent communication and project management skills.

Responsibilities

• Collaborate with clients to understand payroll and HR requirements.
• Manage the full implementation cycle from kick-off to go-live.
• Provide training and guidance on effective use of HRIS system.

Job description

Implementation Consultant, HCM

Implementation Consultant, HCM is responsible for ensuring a smooth transition for clients onboarding to our services. This role supports successful implementation and integration of Payroll and HR Solutions to help clients streamline processes and achieve business goals. The consultant leads full client implementations by understanding requirements and configuring solutions using a consultative approach to maximize solution value.

Key Responsibilities

• Collaborate with clients to understand payroll and HR requirements and gather data for system configuration.
• Manage full implementation cycle from kick‑off to go‑live, setting and managing realistic expectations.
• Coordinate with internal teams (Sales, Payroll, Product) to ensure a unified implementation aligned with client needs.
• Lead client meetings to communicate timelines, milestones, and deliverables.
• Provide training and guidance on effective use of our HRIS system for smooth transition and user adoption.
• Troubleshoot and resolve technical and process issues during implementation.
• Maintain Client Space (CRM system) by updating project milestones, tasks, and collateral throughout implementation.
• Transition clients to the service team for ongoing support post go‑live to ensure excellent client experience.

$56,000 - $70,000 a year