HCM Business Analyst I (Integration Specialist)

Fairygodboss; Alpharetta (GA); On-site; USD 70,000 - 90,000; Full time

Job summary

Fairygodboss is seeking a HCM Business Analyst - I based in Alpharetta, Georgia. This role focuses on analyzing client needs and implementing ADP solutions effectively across multiple departments. Responsibilities include project management, client liaison duties, and resource development for ADP products.

The ideal candidate has relevant experience, strong communication skills, and a Bachelor's degree or equivalent. ADP promotes an inclusive work environment and values diversity.

Qualifications

• Relevant experience in implementation, project services, or client services.
• Expert knowledge of ADP products and services is preferred.
• Strong communication and organization skills are required.

Responsibilities

• Analyze client business needs and implement solutions.
• Serve as liaison between departments to ensure project success.
• Monitor project status and resolve issues as they arise.

Skills

Implementation experience

Project management

Client focus

Analytical skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

ADP Workforce Management Solutions

AutoPay/Payroll

TLM suite (EZLM, eTime, Enterprise)

Job description

HCM Business Analyst - I

ADP is hiring a HCM Business Analyst - I. Based on a strong level of knowledge of ADP products, regional functions, regional operating systems and procedures, this position participates as a key contributor in the implementation and optimization of new or revised ADP products, programs, operating systems and procedures across all MAS Service Centers. Scope of Work includes assigned projects that are of a relatively high level of complexity involving multiple departments and operating systems and require in-depth knowledge of a variety of ADP products including Payroll/HR/TLM.

For select projects, this position may function in a lead capacity overseeing the work of less experienced HCM Business Analysts. Effective communication skills are required since this position serves as a liaison between Major Accounts Clients and MAS regional and group staff departments in order to analyze business requirements, participate in the development of project plans and implement programs and products.

Responsibilities

• Participate as a key contributor in the analysis of client business needs as well as in the development and implementation of process, programs, technology and procedures to address them.
• Serve as a liaison between and among regional and group staff departments in order to analyze business requirements based on comprehensive scope of work/needs analysis. Responsible for delivering key components of the SOW and maximizing and optimizing ADP solutions for Major Accounts clients.
• For select projects, may function in a project lead capacity with respect to coordinating and overseeing the work of less experienced HCM Business Analysts.
• Monitor and report the status of assigned projects/SOW's including identifying any issues which might delay final results or deliverables.
• Analyze the impact of new or revised products, programs, system migrations and procedures on the pending Statement of Work/Client Advisory Services Engagement. Identify potential problems and participate as a key contributor in resolving them with other departments.
• Develop resources to support Client Advisory Services as it pertains to implementing new products, programs, systems and procedures.
• Maintain a strong knowledge of applicable products, regional operating systems and procedures by participating in focus groups, product committees and business conferences.
• Perform other related duties as assigned.

Qualifications

• Relevant experience in implementation, project services, technical services, client services or TLM.

Preferred Qualifications

• Technical domain expert level knowledge in all ADP Workforce Management Solutions including AutoPay/Payroll platforms and in-depth understanding of the TLM suite (EZLM, eTime, Enterprise).
• Expert knowledge of service and operations workflow methods, procedures and various ADP operating systems essential. Experience in the implementation and/or optimization of new or revised ADP Products and services strongly preferred.
• Results Oriented: Works to achieve the highest levels of personal and organizational performance in order to exceed business goals.
• Project Management: Experience involving projects with varying levels of complexity.
• Client Focus: Understands the perspective of the client and takes action to integrate their needs.
• Communication Skills: Wide Experience; Resolves Complex Issues.
• Organization Skills: Wide Experience; Resolves Complex Issues.
• Effective analytic and PC Skills.
• Bachelor's degree or equivalent in education and experience.

Diversity, Equity, Inclusion & Equal Employment Opportunity

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectionate or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. To learn more about ADP's culture and our full set of values.