HCM Professional Services Payroll and Time Consultant

ADP, Inc.; Tempe (AZ); Hybrid; USD 56,000 - 104,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Matched Retirement Savings

Paid Volunteer Time Off

Job summary

ADP Major Accounts seeks a Professional Services Payroll/Time Consultant to lead client advisory engagements, analyze client needs, and demonstrate ADP HCM capabilities. You will cultivate trusted relationships with clients and guide optimization strategies across payroll, time and labor, HR, and IT systems.

The role emphasizes strategic consultant skills, strong communication with senior leaders, and travel up to 20%+.

Qualifications

• 4-6 years of related Workforce Now Current Gen experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, system implementation).
• Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
• Ability to travel a minimum of 20% with occasionally higher travel volume required.

Responsibilities

• Consult. You will increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs of the client.
• Configure. You will perform needs analyses with client practitioners and key stakeholders in payroll, time and labor management, HR, IT and financial systems to determine optimization or customizations and develop strategic recommendations.
• Train. You will conduct highly customized product demonstrations addressing clients' requirements and ADP's capabilities.
• Create project plans and manage all project phases including deliverables, activities, timelines, and tracking hours.
• Represent ADP at product seminars and client user group meetings as needed.
• Develop processes, methods and tools that serve as industry benchmarks and be viewed as a subject matter expert.

Skills

Consulting skills

Executive communication

Client relationship management

Presentation skills

Travel willingness

Education

Bachelor's degree not required

Job description

ADP Major Accounts is hiring a Professional Services Payroll/Time Consultant.

• Are you a strategic thinker with the consultative skills to play a lead role in driving client retention and deep system utilization?
• Does the idea of using your business savvy to maximize advisory services revenue by identifying, developing, and presenting business solutions and strategies to meet specific business needs excite you?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be the opportunity you have been searching for

Read on and decide for yourself.

In this position, you will play a lead role in providing billable Client Advisory Services engagements through strategic analysis and product demonstrations. Develop and maintain effective client relationships for ADPs Major Accounts Advisory Services Clients. Provides support to the Client Advisory Services Organization through expertise of ADP HCM Services and Solutions.

To thrive in this role, you will develop relationships with clients through building rapports to establish trust and credibility with the user community and key stakeholders.

WHAT YOU’LL DO: Responsibilities

What you can expect on a typical day:

• Consult. You will increase client retention by identifying and delivering HCM solution optimization recommendations customized to fit specific business needs of the client.
• Configure. You will perform needs analyses with client practitioners and key stakeholders in the areas of payroll, time and labor management, human resources, information technology and related financial systems to determine necessary optimization or customizations and develop strategic recommendations.
• Train. You will conduct highly customized product demonstrations, specifically addressing clients' requirements and ADP's capabilities of meeting those requirements.
• You will create project plans and manage all project phases including deliverables, activities, timelines, and tracking hours.
• You will represent ADP at product seminars, year-end seminars, and client user group meetings, as needed.
• You will develop processes, methods and/or tools that serve as industry benchmarks/best practices and will be viewed by the organization and the client as a subject matter expert.

TO SUCCEED IN THIS ROLE: Requirements

• 4-6 years of related Workforce Now Current Gen experience (Account Management, Project Management, Human Resources, Payroll, Business Consultant, application support, system implementation).
• Proven ability to apply consulting skills to complex business challenges, communicate effectively with executive audiences, and deliver compelling presentations to senior leaders.
• Ability to ask and respond to questions on a variety of systems and subjects and make recommendations for optimization or improvement.
• Ability to change direction of presentation and read audience.
• A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
• Ability to travel a minimum of 20%, with occasionally higher travel volume required.

BONUS POINTS FOR THESE THINGS: Preferred Qualifications

• Bilingual in Spanish and English
• Technical domain expert-level knowledge in Payroll.
• Knowledge of Essential Time or Tau.
• Knowledge of a General Ledger
• Ability to deliver expert-level presentations in a virtual environment.
• Demonstrated expert-level business acumen. Highly developed communication, listening, probing, analysis, and presentation skills.
• Ability to effectively probe and identify opportunities across the ADP solution suite from Recruitment to Retirement.
• External certifications such as SHRM-CP/SCP, PHR/SPHR, CPP, CEBS, PMP or CBP.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging, and creates a safe space for diverse perspectives and insights.
• Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

#LI-AJ1

#LI-Hybrid

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. The compensation for this role is USD $55,500.00 - USD $103,700.00 / Year*
*Actual compensation will not be less than the applicable minimum wage or minimum exempt salary requirement under federal, state and local laws.

A little about ADP:

We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.