HCC Outreach & Wellness Scheduling Coordinator

HIGH DESERT MEDICAL CORP, A MEDICAL GRP; Lancaster (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus

Restricted stock units

Discretionary awards

401(k) plan

Paid time off

Job summary

High Desert Medical Group is seeking a full-time Coordinator for our HCC Department to support risk adjustment, quality reporting, and financial sustainability through teamwork, integrity, and education.

The role handles outreach, scheduling, data entry in EPY, and communication with patients and staff while ensuring accuracy, confidentiality, and customer service excellence. Local driving/travel within California is required.

Qualifications

• High School diploma or equivalent.
• Certified Medical Assistant (CMA) preferred.
• Proficiency in Microsoft Office Suite.
• Knowledge of CPT and ICD-9 Coding.
• Excellent written and verbal communication skills.

Responsibilities

• Place a minimum of 50 outgoing calls per day to senior members for scheduling preventative exams.
• Ensure all Senior Wellness exams are scheduled to capacity.
• Initiate and answer telephone calls with proper etiquette.
• Relay issues to supervisor that affect departmental goals.
• Create charts in EPY for all first-time patients.
• Confirm appointments by calling patients as needed.
• Handle non-clinical questions from patients with care and courtesy.
• Maintain both hard copy and electronic filing systems for audits.

Skills

Communication

MS Office

Confidentiality

Multi-tasking

Education

High School diploma

Certified Medical Assistant (CMA)

Tools

Microsoft Office Suite

CPT Coding

ICD-9 Coding

Job description

High Desert Medical Group is seeking a full-time Coordinator for our HCC Department to support risk adjustment, quality reporting, and financial sustainability through teamwork, integrity, and education.

The role handles outreach, scheduling, data entry in EPY, and communication with patients and staff while ensuring accuracy, confidentiality, and customer service excellence. Local driving/travel within California is required.