HCBS Waiver Care Coordination Team Lead

CareSource; Guin (AL); Vor Ort; USD 72.000 - 116.000; Vollzeit

Zusammenfassung

CareSource in Alabama is seeking a Team Lead for Integrated Care Coordination - Waiver to lead daily operations of Care Coordinators and manage a smaller caseload of MyCare HCBS Waiver members, ensuring compliance with regulatory standards.

You will escalate issues, provide consultation on waiver requirements, coordinate service planning, and mentor staff while collaborating with providers and internal teams to improve member outcomes.

Qualifikationen

• Bachelor's degree in Nursing, Social Work, Human Services, Healthcare Administration or related field preferred.
• Minimum of 3 years in care management or care coordination with waiver/Medicaid experience.
• Strong knowledge of person-centered service planning principles.

Aufgaben

• Provide day-to-day oversight and direction to assigned Care Coordinators.
• Monitor daily operational workflows and ensure timely completion of assessments, service plans, contacts, authorizations, and member outreach activities.
• Serve as the first level escalation point for staff questions, barriers, member concerns, and operational issues.
• Provide consultation regarding HCBS Waiver requirements, service planning, person-centered planning, care coordination, and service delivery.
• Assist staff with complex member situations, transition planning, service gaps, provider issues, and member health and welfare concerns.
• Support implementation of care plans and service plans in accordance with MyCare HCBS Waiver requirements.
• Assist staff with identifying community resources and supports to address member needs.
• Coach, mentor, and develop assigned Care Coordinators, providing real-time feedback and performance coaching.
• Partner with the Manager regarding performance concerns, training opportunities, and professional development needs.

Kenntnisse

Coaching & mentoring

Microsoft Office

Care coordination

Data analysis

Ausbildung

Bachelor's degree in Nursing or Social Work or related field

Tools

Case Management Certification

Jobbeschreibung

CareSource in Alabama is seeking a Team Lead for Integrated Care Coordination - Waiver to lead daily operations of Care Coordinators and manage a smaller caseload of MyCare HCBS Waiver members, ensuring compliance with regulatory standards.

You will escalate issues, provide consultation on waiver requirements, coordinate service planning, and mentor staff while collaborating with providers and internal teams to improve member outcomes.