HCBS- Training Facilitator

Hills & Dales; Dubuque (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hills & Dales is seeking a Training Facilitator to support, train, and mentor staff while promoting high-quality, person-centered services for adults we serve.

The role focuses on coaching staff, delivering training on care practices, safety, documentation, and medication administration, and ensuring program compliance. Flexibility to support field needs and weekends may be required.

Qualifications

• High school diploma or equivalent is required.
• Minimum age 18.
• Two years of direct support experience preferred.
• Strong communication, coaching, and problem-solving skills.
• Ability to obtain and maintain CPR/First Aid, QBS, Medication Manager, and state certifications.

Responsibilities

• Observe and coach staff to ensure person-centered support and goal implementation.
• Train and retrain employees on care practices, safety procedures, documentation, and medication administration.
• Conduct quality assurance checks on documentation, medications, and program compliance.
• Monitor individual health, safety, dignity, and overall quality of life.
• Support supervisors with staff development, performance monitoring, and regulatory compliance.
• Provide direct support to individuals as needed.

Skills

Communication

Coaching

Problem-solving

Education

High school diploma or equivalent

Tools

CPR/First Aid

QBS

Medication Manager

Job description

Company: Hills & Dales | Supported Community Living

About the Role

Are you passionate about helping individuals with intellectual and physical disabilities live meaningful, independent lives? Hills & Dales is seeking a Training Facilitator to support, train, and mentor staff while promoting high-quality, person-centered services for the adults we serve.

Key Responsibilities

• Observe and coach staff to ensure person-centered support and goal implementation.
• Train and retrain employees on care practices, safety procedures, documentation, and medication administration.
• Conduct quality assurance checks on documentation, medications, and program compliance.
• Monitor individual health, safety, dignity, and overall quality of life.
• Support supervisors with staff development, performance monitoring, and regulatory compliance.
• Provide direct support to individuals as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum age of 18.
• Valid driver's license and ability to drive agency vehicles.
• Use of personal vehicle required (mileage reimbursement available)
• Minimum insurance requirements: $25,000 bodily injury liability (found on Declarations page of your policy)
• Two years of direct support experience preferred.
• Strong communication, coaching, and problem-solving skills.
• Ability to obtain and maintain CPR/First Aid, QBS, Medication Manager, and required state certifications.
• Ability to lift up to 35 pounds and work a flexible schedule, including weekends and holidays.

Why Join Hills & Dales?

• Make a meaningful difference in the lives of others.
• Help develop and support a dedicated team of caregivers.
• Be part of an organization committed to dignity, respect, and quality services.