HC Intake Worker

Old Colony Elder Services; Brockton (MA); Hybrid; USD 42,000 - 58,000; Full time

Benefits offered by this job

Hybrid work environment

35-hour work week with flexibility

Excellent benefits

Job summary

Old Colony Elder Services, Inc. is seeking a Home Care Intake Worker to evaluate the need for home care services and develop/initiate home care service plans. The role includes conducting intake assessments, coordinating services, and advocating for consumers.

Ideal candidates hold a Bachelor's in social work (license preferred) with at least one year in social services. The position offers a hybrid work environment with a supportive team and opportunities to impact the community.

Qualifications

• Bachelor's degree in social work or related field is required or preferred.
• Current Social Work License preferred.
• At least one year of experience in the social services field preferred.
• Knowledge of aging processes and related social services.

Responsibilities

• Conduct intake need assessments and develop consumer-centered care plans with consumers, caregivers, and families.
• Initiate and coordinate services rendered by providers.
• Advocate for consumers in obtaining benefits and services.
• Create case records in compliance with regulations and OCES standards.
• Make initial home visits for program/service determination.
• Participate in interdisciplinary activities including Transition Support Team.
• Back-up support for Information & Referral Specialist.
• Perform general intake and provide information and referral to consumers and applicants.

Skills

Excellent communication

Strong writing skills

Interview & information gathering

Team collaboration

Emergency response ability

Education

Bachelor's degree in social work or related field

Social Work License (preferred)

Tools

Microsoft Office Suite

Job description

OCES is growing!

We are expanding to 11 more towns covering the south shore area, including Quincy, Braintree, Weymouth, etc.

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission:

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking a Home Care Intake Worker who will evaluate the need for home care services by an applicant under the home care program and develop/initiate home care service plans.

What you'll do:

• Conduct intake need assessments and develop consumer- centered care plans with consumers, caregivers, and families
• Initiate and coordinate services rendered by providers
• Advocate for consumers in obtaining benefits and services for which they are eligible
• Create case records in compliance with regulations and OCES standards
• Make initial home visits for determination of program/service
• Participate in interdisciplinary activities including Transition Support Team
• Back-up support for Information & Referral Specialist
• Performing general intake and providing information and referral to consumers and applicants

What you'll bring:

• Bachelor's degree in social work or related field
• Current Social Work License preferred
• Minimum one year of experience in the social services field preferred
• Considerable knowledge of social work as well as the social, emotional and physical process of aging
• Ability to obtain information of a personal nature through interviews, draw appropriate conclusions and make suitable recommendations
• Ability to respond appropriately to a variety of emergency situations involving the abuse and/or neglect of elders.
• Ability to communicate effectively, both verbally and in writing;
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What you'll get:

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity.