Hazmat Compliance & Customer Support Specialist

Landstar System Holdings, Inc.; Jacksonville (FL); On-site; USD 25,000 - 31,000; Full time

Job summary

Landstar Transportation Logistics in Jacksonville, FL is seeking a Materials Customer Support Specialist to help owner-operators, customers, and agents navigate hazmat regulations and ensure document compliance. You will review shipping papers, provide guidance, and support training in a fast-paced setting.

The role requires strong problem-solving, attention to detail, and clear communication while juggling multiple priorities.

Qualifications

• High School Diploma or equivalent.
• 1 year administrative customer support.

Responsibilities

• Review and research hazmat shipping papers for required entries, per regulations.
• Identify root cause of hazmat violations on shipments, papers, and DOT roadside inspections.
• Resolve hazmat non-compliance issues by counseling internal/external customers.
• Monitor and follow-up to ensure compliance with company requirements and regulations.
• Assist internal/external customers with online training.
• Compose and submit challenges for incorrect violations issued on roadside inspections.
• Notify trainees of re-current hazmat training due dates and follow up.
• Notate Hazmat Helpline calls and counseling.

Skills

Verbal communication

Multitasking

Attention to detail

Customer service

Regulatory compliance

Education

High School Diploma or equivalent

Job description

Landstar Transportation Logistics in Jacksonville, FL is seeking a Materials Customer Support Specialist to help owner-operators, customers, and agents navigate hazmat regulations and ensure document compliance. You will review shipping papers, provide guidance, and support training in a fast-paced setting.

The role requires strong problem-solving, attention to detail, and clear communication while juggling multiple priorities.