Hawaii Step-On Guide & Narrator Ambassador

Polynesian-Adventure-Tours; Honolulu (HI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/ Vision Insurance

401(k) with company match

Paid time off

Employee Assistance Plan

Pet Insurance

Free Parking

Job summary

Polynesian Adventure Tours is seeking energetic Step-On Guides/Narrator Ambassadors in Hawaii to share history, language, culture, and landmark stories. You will greet guests, assist with needs, board passengers safely, and coordinate with drivers while delivering engaging narration.

Strong focus on customer service, safety, and accurate record-keeping. This role requires knowledge of local sites and a polished presentation style, all in a uniform standard.

Qualifications

• Customer service experience required; hospitality background helpful.
• Ability to follow safety procedures and company rules.

Responsibilities

• Greet passengers and assist those with special needs.
• Load passengers safely onto the bus and manage timing updates.
• Maintain Pax counts, arrivals, and baggage records.
• Communicate with Drivers/Dispatch about changes.
• Present engaging narration aligned with tour routing.

Skills

Customer service

Communication

Safety awareness

Problem solving

Education

High School Diploma

Job description

Polynesian Adventure Tours is seeking energetic Step-On Guides/Narrator Ambassadors in Hawaii to share history, language, culture, and landmark stories. You will greet guests, assist with needs, board passengers safely, and coordinate with drivers while delivering engaging narration.

Strong focus on customer service, safety, and accurate record-keeping. This role requires knowledge of local sites and a polished presentation style, all in a uniform standard.