Hawaii Tour Guide & Narrator Ambassador

Automatic Data Processing, Inc.; Honolulu (HI); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Drug Insurance

401(k) Matching

Paid Time Off

Employee Assistance Plan

Pet Insurance

Free Parking

Descripción de la vacante

Polynesian Adventure Tours, LLC in Hawaii is seeking energetic Step-On Guides/Narrator Ambassadors to share Hawaii's history, language, culture, and notable sites with visitors. You will ensure a positive, memorable experience and high-level customer service.

Greet passengers, load safely, keep records, and coordinate with drivers. You will present route-appropriate narration and uphold motorcoach safety standards. The role requires knowledge of Hawaii and the ability to explain it engagingly.

Formación

• High School Diploma or equivalent required.
• One year of customer service or hospitality experience required; or an equivalent combination.
• Experience in a fast-paced environment preferred.
• Ability to relate to employees and customers in a friendly, professional manner.

Responsabilidades

• Greet passengers and clients and assist those with special needs or requests.
• Load passengers onto the bus by following established safety procedures.
• Maintain accurate records of PAX count, arrival time, and baggage counts.
• Maintain constant communication with Drivers and Base Dispatch on any changes and/or discrepancies to the schedule, arrival, etc.
• Present tour narration relevant and appropriate to tour routing.
• Review motorcoach safety protocols with guests
• Perform other related duties as assigned by the Dispatch Supervisor or Station Manager.
• Must always be in uniform as per the Employee Handbook

Conocimientos

Customer service

Verbal & written communication

Safety procedures knowledge

Public speaking

Educación

High School Diploma or equivalent

Descripción del empleo

Polynesian Adventure Tours, LLC in Hawaii is seeking energetic Step-On Guides/Narrator Ambassadors to share Hawaii's history, language, culture, and notable sites with visitors. You will ensure a positive, memorable experience and high-level customer service.

Greet passengers, load safely, keep records, and coordinate with drivers. You will present route-appropriate narration and uphold motorcoach safety standards. The role requires knowledge of Hawaii and the ability to explain it engagingly.