Hawaiian Speaking Bartender - The ‘Ōlelo Room, $31.00 + Gratuities

The Walt Disney Company; Kapolei (HI); On-site; USD 4,271,000 - 4,684,000; Full time

Benefits offered by this job

Healthcare options

Tuition paid upfront

Free lunch

Free parking

Free theme park admission

Job summary

Aulani, A Disney Resort & Spa is seeking a guest-focused bartender to greet guests in the resort lounge and craft cocktails with aloha. You will engage guests in Hawaiian, share Hawaiian culture, and provide exceptional service in a fast-paced environment.

Responsibilities include mixing drinks, handling POS orders, maintaining bar cleanliness, and assisting with guest directions and event schedules. Requires 21+ and ability to obtain Hawaii liquor card.

Qualifications

• Must have Hawaii liquor compliance knowledge and ability to obtain Hawaii Liquor Commission card.
• Must be at least 21 years old.
• Strong knowledge of Hawaiian language and ability to converse in Hawaiian.
• Demonstrated guest service excellence and effective communication.
• Experience bartending in a fast-paced, high-volume environment.
• Ability to multitask and work well under pressure.

Responsibilities

• Mixes and serves alcoholic and nonalcoholic drinks to patrons following standard recipes.
• Take drink orders, enter in POS, deliver to guests, and ensure guest satisfaction.
• Operate bar equipment (coffee brewers, soda guns, smaller dishwashers, 3-compartment sink).
• Converse with Guests and Cast in Hawaiian.
• Share Hawaiian culture and language with guests using engaging interactions.
• Maintain sanitation and cleanliness of the bar area.
• Prepare cocktails and other drinks, including garnishes and presentation.
• Assist guests with directions, show schedules, and other information.
• Set up tables and service areas, stock liquor and supplies, balance cash.

Skills

Bartending experience

Customer service

Hawaiian language

Communication skills

Multi-tasking

Under pressure

Tools

POS systems

Job description

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

• Healthcare options for you and your eligible dependents
• Tuition paid upfront at network schools
• Free lunch
• Free parking
• Free theme park admission and much more!

Responsible for greeting guests and creating an exceptional guest experience in Lounge areas. Perform various drink making techniques which include shaking, stirring, blending and layering. Converse with Guests and Cast in ‘Ōlelo Hawai‘i to demonstrate the Hawaiian language. Ability to hold extensive conversations with guests, providing exemplary service.

Responsibilities :

• Mixes and serves alcoholic and nonalcoholic drinks to patrons of bar following standard recipes
• Serve multiple guests at bar and cocktail servers at server stations which includes taking drink order, entering in POS system, delivering to guests and following up with guest service and needs until guest leaves
• Ability to work with bar/restaurant equipment including, but not limited to coffee brewers, soda guns, small dishwashers, and three compartment sink washer setup
• Converse with Guest & Cast Members in Hawaiian
• Engage with guests to teach them about our Hawaiian culture and language using the ‘Ōlelo Room shadow boxes as a leaping point
• Share our Aulani Hawaiian values with our guests through authentic interactions
• Must be comfortable working with bar supplies including small trays, carafes, coffee pots, and glassware
• Practices proper sanitation procedures and maintains cleanliness of the area
• Mixes ingredients such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks
• May set up tables within lounge/patio area with glassware, napkins, fruit and garnishes
• May slice and pit fruit for garnishing drinks
• Shares knowledge of wines, spirits to Guests
• Able to articulate menu options and ingredients to Guests
• Assists guests with directions, entertainment, show event schedules and other information
• May clear tables and perform pre-bussing duties
• Orders or requisitions liquor and supplies
• Some computer experience, working with POS systems; entering guest drink orders and maintaining a cash drawer to balance at end of shift
• Perform other duties as assigned to support operational needs

Basic Qualifications :

• Must meet state requirements to obtain Hawaii Liquor Commission card
• Must be at least 21 years of age
• Strong knowledge of Hawaiian language
• Ability to converse in Hawaiian is required (must meet with Cultural Advisor to demonstrate language skills)
• Strong knowledge of and the ability to articulate Hawaiian culture
• Demonstrated excellent Guest Service and service recovery abilities
• Strong communication skills
• Adept at troubleshooting and can calmly handle difficult situations
• Self directed, trusted and well respected by peers
• Knowledge of basic cocktail and mixology recipes
• Previous bartending experience in a fast paced high volume environment
• Ability to multi task and work in a very fast paced environment
• Speed, accuracy and efficiency are required and ability to work well under pressure
• Demonstrated ability to own and resolve guest situations
• Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:

• Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
• Previous fine dining/table service experience
• Basic wine knowledge
• Some food serving knowledge/experience
• Knowledge of Japanese language preferred

Additional Information :

SCHEDULE AVAILABILTY

Full Time - Full availability is required seven (7) days per week, including early mornings, late nights, weekends, and holidays.

Keyword: AULANICASTING, Aulani casting

The pay rate for this role in Hawaii is $31.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits .

Job ID: 1370138BR

Location: Kapolei,Hawaii

Job Posting Company: "Aulani, A Disney Resort & Spa"

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email [e-mail] with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.