Hawaii Fleet Dispatch Specialist

JTB Americas Ltd; Honolulu (HI); On-site; USD 25,000 - 34,000; Full time

Job summary

Travel Plaza Transportation, LLC in Hawaii seeks an organized Dispatcher to coordinate operators of buses and shuttles, assign drivers, and maintain run logs. The role involves monitoring GPS fleet movements, communicating with departments, and dispatching support during incidents.

Ideal candidates have a high school diploma, 1–2 years’ relevant experience, English proficiency, basic math skills, and a Hawaii driver’s license with a clean record. Shift work and full-time hours apply.

Qualifications

• High School diploma.
• 1–2 years’ work experience; travel/hospitality or related industry preferred.
• Must speak, read and write English; Japanese speaking ability preferred.
• Knowledge of the tour industry and understanding of Japanese culture/etiquette.
• Able to plan, organize, and assign the activities of the drivers.
• Possess accurate math skills including 10-key calculator.
• Valid Hawaii driver’s license with clean abstract.

Responsibilities

• Coordinate activities of operators of motor coaches, mini buses, and trolleys to transport passengers according to schedule.
• Maintain log of scheduled runs, number of vehicles, and names of drivers.
• Review GPS system monitor to track fleet movements and inform other departments.
• Record movements and locations of vehicles and drivers to inform schedules.
• Receive and dispatch calls for accidents, delays, or maintenance issues and issue dispatch orders.
• Dispatch extra vehicles and emergency crews as needed and record incidents.

Skills

English proficiency

Math skills

Driver’s license (Hawaii)

Shift coordination

Multitasking under stress

Team scheduling

Education

High School diploma

Tools

Saucon GPS monitor

Job description

Travel Plaza Transportation, LLC in Hawaii seeks an organized Dispatcher to coordinate operators of buses and shuttles, assign drivers, and maintain run logs. The role involves monitoring GPS fleet movements, communicating with departments, and dispatching support during incidents.

Ideal candidates have a high school diploma, 1–2 years’ relevant experience, English proficiency, basic math skills, and a Hawaii driver’s license with a clean record. Shift work and full-time hours apply.