Hardware Test Engineer

tsys; Jeffersonville (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Global Payments is hiring a QA Hardware & Device Test Engineer to validate payment devices and peripherals, enable hardware platform onboarding, and ensure product reliability across a diverse payment ecosystem.

You will diagnose complex device issues, contribute to testing strategies, and collaborate with global teams to deliver high-quality solutions and excellent client experiences.

Qualifications

• 3+ years in QA hardware testing or device management.
• Experience testing payment devices and POS hardware.
• Familiar with TCP/IP, Ethernet and Wi‑Fi troubleshooting.

Responsibilities

• Drive validation and certification of payment devices and peripherals.
• Lead onboarding of new hardware platforms and test readiness.
• Diagnose and resolve device, firmware and connectivity issues.
• Develop testing strategies ensuring reliability across devices.
• Collaborate with cross-functional teams to improve quality processes.

Skills

QA Testing

Hardware testing

POS devices

Networking TCP/IP

Firmware

EMV/NFC

Cross-functional collaboration

Issue diagnosis

Tools

PAX

Ingenico

Castles

Verifone

qTest

GitHub

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a QA Hardware & Device Test Engineer to join our ever-evolving Genius Quality Engineering Team and help shape the future of global commerce. In this role, you'll play a critical part in ensuring the reliability, performance and readiness of the payment devices that power seamless transactions for businesses and consumers around the world. Working at the intersection of hardware, software and payment technology, you'll drive the validation and onboarding of innovative payment solutions, influence product quality from concept to release and help deliver exceptional client experiences. This is an opportunity to work with cutting-edge payment technologies, collaborate with global teams and make a measurable impact on the products that support Global Payments' mission to enable commerce anytime, anywhere.

What you’ll own

• Drive the successful validation and certification of payment devices and peripherals , ensuring reliable, secure and high-performing solutions that support business growth and exceptional client experiences.
• Lead the onboarding and readiness of new hardware platforms , accelerating time-to-market and enabling quality engineering teams to efficiently test and launch innovative payment solutions.
• Identify, diagnose and resolve complex device, firmware, software and connectivity issues , improving product stability, reducing operational risk and enhancing overall solution quality.
• Build and maintain comprehensive device testing strategies and coverage , ensuring hardware compatibility, performance and reliability across a diverse payment ecosystem.
• Influence continuous improvement across hardware quality processes , collaborating with cross-functional teams to increase testing effectiveness, improve operational efficiency and drive innovation.

What you’ll bring

• 3+ years of experience in quality assurance, hardware testing, device management, technical support or a related technical field with demonstrated success delivering high-quality solutions.
• Hands-on experience testing and troubleshooting payment devices, point-of-sale (POS) systems, mobile devices or related hardware , with a strong focus on quality and reliability.
• Strong knowledge of quality assurance methodologies, defect management and test planning , with the ability to identify risks and drive effective outcomes.
• Working knowledge of networking concepts , including Transmission Control Protocol/Internet Protocol (TCP/IP), Ethernet and Wi-Fi, with the ability to diagnose connectivity-related issues.
• A proactive and collaborative mindset , with strong communication, problem-solving and organizational skills and the ability to influence outcomes across cross-functional teams.
• Experience with PAX, Ingenico, Castles, Verifone or similar payment terminals;
• Knowledge of EMV, contactless/NFC and payment processing concepts;
• Experience with firmware updates, device certification and hardware validation;
• Experience with POS, restaurant, retail or kiosk environments;

It's a bonus if you have

• Experience working with payment terminal platforms such as PAX, Ingenico, Castles or Verifone .
• Knowledge of EMV, contactless/Near Field Communication (NFC) and payment processing technologies .
• Experience with hardware automation, certification testing, firmware validation, Python scripting or tools such as Jira, qTest and GitHub.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.

Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future ; We will not sp