Hardware Test Engineer

Global Payments; Jeffersonville (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Global Payments is seeking a QA Hardware & Device Test Engineer to validate payment devices, peripherals and hardware platforms. You will work across hardware, firmware and software to ensure reliability and performance for merchants and consumers worldwide.

Join our Genius Quality Engineering Team to influence product quality from concept to release, with opportunities to test cutting-edge payment tech and collaborate with global teams. Authorized to work in the U.S. without visa sponsorship.

Qualifications

• 3+ years of experience in quality assurance, hardware testing or related field.
• Hands-on testing of payment devices, POS systems or related hardware.
• Strong QA methodologies, defect management and test planning skills.
• Networking basics: TCP/IP, Ethernet, Wi‑Fi; troubleshooting connectivity.
• Proactive, collaborative with strong communication and organization.

Responsibilities

• Validate and certify payment devices and peripherals; ensure reliability and performance.
• Onboard and readiness of new hardware platforms; accelerate time-to-market for devices.
• Diagnose and resolve device, firmware, software and connectivity issues.
• Develop and maintain device testing strategies and coverage for hardware compatibility.
• Drive continuous improvement of hardware QA processes across cross-functional teams.

Skills

Quality Assurance

Hardware Testing

Device Management

TCP/IP

Wi‑Fi

EMV/NFC

POS Devices

Python Scripting

Jira

qTest

GitHub

PAX

Ingenico

Verifone

Tools

None

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a QA Hardware & Device Test Engineer to join our ever-evolving Genius Quality Engineering Team and help shape the future of global commerce. In this role, you’ll play a critical part in ensuring the reliability, performance and readiness of the payment devices that power seamless transactions for businesses and consumers around the world. Working at the intersection of hardware, software and payment technology, you’ll drive the validation and onboarding of innovative payment solutions, influence product quality from concept to release and help deliver exceptional client experiences. This is an opportunity to work with cutting-edge payment technologies, collaborate with global teams and make a measurable impact on the products that support Global Payments’ mission to enable commerce anytime, anywhere.

What you’ll own

• Drive the successful validation and certification of payment devices and peripherals, ensuring reliable, secure and high-performing solutions that support business growth and exceptional client experiences.
• Lead the onboarding and readiness of new hardware platforms, accelerating time-to-market and enabling quality engineering teams to efficiently test and launch innovative payment solutions.
• Identify, diagnose and resolve complex device, firmware, software and connectivity issues, improving product stability, reducing operational risk and enhancing overall solution quality.
• Build and maintain comprehensive device testing strategies and coverage, ensuring hardware compatibility, performance and reliability across a diverse payment ecosystem.
• Influence continuous improvement across hardware quality processes, collaborating with cross-functional teams to increase testing effectiveness, improve operational efficiency and drive innovation.

What you’ll bring

• 3+ years of experience in quality assurance, hardware testing, device management, technical support or a related technical field with demonstrated success delivering high-quality solutions.
• Hands‑on experience testing and troubleshooting payment devices, point‑of‑sale (POS) systems, mobile devices or related hardware, with a strong focus on quality and reliability.
• Strong knowledge of quality assurance methodologies, defect management and test planning, with the ability to identify risks and drive effective outcomes.
• Working knowledge of networking concepts, including Transmission Control Protocol/Internet Protocol (TCP/IP), Ethernet and Wi‑Fi, with the ability to diagnose connectivity‑related issues.
• A proactive and collaborative mindset, with strong communication, problem‑solving and organizational skills and the ability to influence outcomes across cross‑functional teams.
• Experience with PAX, Ingenico, Castles, Verifone or similar payment terminals; Knowledge of EMV, contactless/NFC and payment processing concepts; Experience with firmware updates, device certification and hardware validation; Experience with POS, restaurant, retail or kiosk environments; It's a bonus if you have Experience working with payment terminal platforms such as PAX, Ingenico, Castles or Verifone.
• Knowledge of EMV, contactless/Near Field Communication (NFC) and payment processing technologies.
• Experience with hardware automation, certification testing, firmware validation, Python scripting or tools such as Jira, qTest and GitHub.

Applicant must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future; We will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa).

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career.

The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms — one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

EEOC Statement

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America.

Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].