Hardware Technician

Indotronix Avani Group; Sunnyvale (CA); Presencial; USD 38.000 - 53.000; Jornada completa

Descripción de la vacante

Indotronix Avani Group in Sunnyvale, CA is seeking a Lab Technician to work 100% on-site in the Test Lab. You will unbox, rack, cable, and scan Mac devices, manage inventory, and assist engineers with experiments and validation.

The role requires comfort with Terminal and bash, strong troubleshooting, and the ability to multitask in a fast-paced lab environment. This is an on-site, full-time position paying $33/hr on W2.

Formación

• Knowledge of Mac hardware and validation procedures.
• Strong troubleshooting skills across hardware and software.
• Comfort with using Terminal and bash for common tasks.
• High attention to detail in manual lab work and data tracking.
• Ability to multitask and manage competing priorities in a fast-paced lab.

Responsabilidades

• Unboxing, racking, cabling, and scanning hundreds of Mac devices.
• Inventory management and lab maintenance of test hardware.
• SW/FW updates and assisting engineers with experiments.
• Support regression testing and data collection for engineers.
• Maintain documentation of test processes and lab setup.
• Travel between lab spaces as needed to support tests.

Conocimientos

Mac hardware

Troubleshooting

Terminal

bash

Attention to detail

Multitask

Descripción del empleo

Location: The candidate should work out of Sunnyvale, CA office. It is100% onsite at the Test Lab.

Payrate : 33$/hr on W2

Need for an individual as a manual lab technician for the team, and work alongside engineers to perform validation on Mac/ laptop hardware on 100’s of units at a time. The lab technician will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.

• Doing the manual heavy lifted required by racking and maintaining 100’s of Mac NPI hardware and test devices
• Assist the team’s engineers with their requests for regression or additional data
• Keep track of 100’s of devices under test and peripherals
• Setup hardware and perform regular software updates to hardware under test

In Scope

• 100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests
• Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis
• Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment
• Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects
• Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise
• Maintain lab test equipment and infrastructure as requested by the team
• Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time
• Categorize and keep track of test peripherals in the lab using internal tools
• On-going documentation of test processes for future reference
• Working on manual tasks required for maintaining or setting up new lab spaces

Success Criteria/Definition of Done

• Critical feedback is accepted and changes are made to improve if needed
• All requests in the queue are performed in a timely manner within defined deadlines.
• Clear and timely communication with the team
• Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and attention to detail)

Technical Requirements

• Knowledge of Mac hardware
• Strong troubleshooting skills
• High level of comfort using Terminal and bash
• Strong attention to detail
• Ability to multitask and deliver results under competing priorities

Expectations by Phase

• Training - work with team members to learn the tools, schedules, expectations and steps for the different tasks. Expected to be comfortable with basic training skills in 2 weeks.
• Execution & Delivery - Once trained on a particular task, follow expected schedules and deliver expected results consistently

Assumptions

• Expected to be able to pick up items up to 50 lbs.
• Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.
• Expected to be available on-site 5 days a week.
• Able to quickly travel between different buildings to support labs in different locations.

Risks

• Technical skillset must be strong enough to gain comfort in the role
• Fast-paced environment with constantly changing priorities and context switching