Lab Technician

Volto Consulting; Austin (TX); On-site; USD 52,000 - 66,000; Full time

Job summary

Volto Consulting in Austin, TX is seeking a on-site Lab Technician to support engineers by validating Mac hardware across hundreds of units. You will unbox, rack, cabling, inventory manage, update software/firmware, and assist with experiments in a fast-paced lab.

This role emphasizes attention to detail, troubleshooting, and ability to multitask across several DUTs daily. Candidates should be comfortable with Terminal/bash and be able to lift up to 50 lbs, with on-site work five days a week.

Qualifications

• Knowledge of Mac hardware and testing procedures.
• Strong troubleshooting and problem-solving skills.
• Comfort using Terminal and Bash for quick diagnostics.
• Excellent attention to detail in lab setup and data collection.
• Good time management to handle multiple DUTs and tasks.
• Clear communication with engineers and team members.
• Ability to multitask and deliver results under competing priorities.

Responsibilities

• Unbox, rack, cabling, and inventory 100+ Mac test devices daily.
• Set up hardware, perform regular software updates, and prepare devices for automated testing frameworks.
• Maintain lab equipment and infrastructure and troubleshoot issues on-site.
• Document test processes and ensure proper labeling and tracking of peripherals.
• Collaborate with engineers to provide requested data and regression results.
• On-site coordination across lab spaces, with adherence to safety and deadlines.

Skills

Mac hardware

Troubleshooting

Terminal/Bash

Attention to detail

Time management

Communication

Multitasking

Python

Job description

Austin, TX - Onsite

Full-time

Job Description

We need 1 individual to serve as manual lab technician for the team, and work alongside engineers to perform validation on Mac hardware on 100 s of units at a time. The lab technicians will be responsible for unboxing, racking, cabling, scanning, inventory management, lab maintenance, SW/FW updating and assisting with experiments.

Key Benefits

• Doing the manual heavy lifted required by racking and maintaining 100 s of Mac NPI hardware and test devices
• Assist the team s engineers with their requests for regression or additional data
• Keep track of 100 s of devices under test and peripherals
• Setup hardware and perform regular software updates to hardware under test

In Scope

• 100% on-site role with no option for remote work. Must be on-site during working hours to support engineers as needed and to execute tests
• Unboxing and racking on up to several dozen DUTs, peripherals, and other units of test on a daily basis
• Manually preparing hardware to be tested via automated frameworks by first placing, cabling, configuring, and scanning test devices and equipment
• Tearing down racks in a quick and efficient manner to allow for rack space to be used by other projects
• Be available on-site in the labs for troubleshooting issues and assisting engineers when problems arise
• Maintain lab test equipment and infrastructure as requested by the team
• Prioritizing tasks and communicating to team members to identify correct order of tasks. Must alert team members with ample notice if unable to complete assigned tasks on-time
• Categorize and keep track of test peripherals in the lab using internal tools
• On-going documentation of test processes for future reference
• Working on manual tasks required for maintaining or setting up new lab spaces

Skills

• Knowledge of Mac hardware
• Strong troubleshooting skills
• High level of comfort using Terminal and bash
• Strong attention to detail
• Strong time-management skills
• Strong communication skills
• Ability to multitask and deliver results under competing priorities

Must-haves for Lab Technician

• Expected to be able to pick up items up to 50 lbs.
• Expected to be available during standard working hours, and, potentially frequently longer working days and/or weekends, if the role demands it.
• Expected to be available on-site 5 days a week.
• Able to quickly travel between different buildings to support labs in different locations.

Preferred For Lab Technician

• Proficiency in Python

Timezone

Austin location and expected to work in office and lab - 5 days a week - 9AM to 6PM

Equipment

None Required (we provide everything)

Success Criteria/Definition of Done

• Critical feedback is accepted and changes are made to improve if needed
• All requests in the queue are performed in a timely manner within defined deadlines.
• Clea r and timely communication with the team
• Requests for support from the team are handled in a timely basis, and correctly (based on any available instructions and attention to detail)