Technician II

Epitec; San Diego (CA); On-site; USD 34,000 - 52,000; Full time

Job summary

Epitec seeks a Technician II in San Diego for a 12-month, W2 contract to set up and manage a large-scale hardware rack testing environment for firmware projects. You will provide in-lab support and collaborate with firmware, software, and test automation teams to optimize configurations and troubleshoot issues.

The role emphasizes hands-on hardware management and scripting in Python, Bash, and Ansible to automate tasks, along with strong communication and meticulous documentation of lab activity.

Qualifications

• 2 years of building and managing lab with devices.
• Technical support experience or equivalent working knowledge in computer hardware and networking.
• Experience in managing MacOS and iOS devices.
• Experience in automating device management using Python, bash and Ansible.
• Strong in diagnosing and resolving system and user-level issues in MacOS, iOS or Linux.
• A team-player in nature with good communications and documentations skills.

Responsibilities

• Set up and manage a large-scale hardware rack testing environment for firmware projects.
• Provide physical in-lab support to enable automated system testing on the racks.
• Collaborate with firmware and software engineering teams to configure test hardware.
• Work with the test automation team to troubleshoot lab issues and improve lab automations.

Skills

Lab management

Technical support

MacOS & iOS familiarity

Problem solving

Documentation

Teamwork

Tools

Python

Bash

Ansible

Job description

Technician II

Location:San DiegoCA92121Onsite

Duration: 12 months plus extensions

(W2 CONTRACT ONLY | NO C2C | NO CORP-TO-CORP)

Description:

In this role as a lab technician, you will set up and manage a large-scale hardware rack testing environment for various firmware projects. You will be managing a myriad of devices and fixtures which run on these device clusters. You are expected to provide physical in-lab support to enable automated system testing on these racks. You will work with the firmware and software engineering teams in setting up the test hardware configurations. You will also work with test automation team in trouble-shooting test environment issues and in improving lab automations.

Minimum Qualifications:

• 2 years of building and managing lab with devices.
• Technical support experience or equivalent working knowledge in computer hardware and networking.
• Experience in managing MacOS and iOS devices.
• Experience in automating device management using Python, bash and Ansible.
• Strong in diagnosing and resolving system and user-level issues in MacOS, iOS or Linux.
• A team-player in nature with good communications and documentations skills.

Preferred Qualifications:

• Work with customers and colleagues to identify and fix issues with hardware setups.
• Provide problem solving steps to resolve issues easily and effectively.
• Able to help assemble custom test fixtures.
• Creative problem solver able to figure out ways to get things done quickly, efficiently, and professionally.

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