Hardware Store Sales & Service Associate

Ridleys-Family-Markets-Inc; McCall (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Ridley's Family Markets Inc. is seeking a Clerk to deliver outstanding guest service, process sales quickly, accurately, and efficiently, and support store operations in a fast-paced hardware retail environment.

The role emphasizes knowledge of hardware products, ability to multitask, and friendly interaction with guests while maintaining store cleanliness and helping manage merchandise and stock.

Qualifications

• Knowledge of hardware products and willingness to learn.
• Sales and marketing experience with retail programs.
• Experience in a retail environment preferred.
• Knowledge of retail computer systems; MS Word and Excel a plus.

Responsibilities

• Ensure each guest receives outstanding service.
• Greet guests as they enter the store, answer phone calls and maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management.
• Assist in the training and development of peers, tactfully and pleasantly deal with guests.
• Uphold merchandising and store cleanliness standards, maintain orderly appearance of register area and supplies stocked. Actively participate in daily huddle meetings.
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
• Responsive of safety issues. Conscious of shoplifting activity.
• Aid guests in locating merchandising in store, on acehardware.com, as well as, processing special orders.
• Solicit guests to open Ridley's advantage card accounts and explain the benefits. Answer guests’ questions and provide information on procedures and policies.
• Perform other tasks as assigned by store management.

Job description

Ridley's Family Markets Inc. is seeking a Clerk to deliver outstanding guest service, process sales quickly, accurately, and efficiently, and support store operations in a fast-paced hardware retail environment.

The role emphasizes knowledge of hardware products, ability to multitask, and friendly interaction with guests while maintaining store cleanliness and helping manage merchandise and stock.