Hardware Sales FT-Salina

Waters Hardware; Salina (OK); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Waters Hardware in Salina, OK is seeking friendly Sales Associates to provide an outstanding customer service experience and uphold our company values. You will assist customers, answer questions, help them find merchandise, and maintain a clean, organized sales floor.

Responsibilities include processing special orders, stocking shelves, loading items for customers, and supporting the team during promotions. A positive attitude, willingness to learn, and teamwork are essential.

Qualifications

• Outstanding customer service and professional attitude.
• Knowledge of store products with willingness to learn.
• Organized self-starter who solves problems.
• Knowledge of sales methods and techniques.
• Experience with point-of-sale systems and MS Office.
• Strong math, reading, writing and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide excellent customer service in person or by phone, answering questions, helping find merchandise, and suggesting add-on sales.
• Maintain a clean, inviting sales floor and signage.
• Notify customers of promotions and new products.
• Assist with loading products into customers’ vehicles as needed.
• Merchandise products according to planograms and maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory.
• Face and front products at start and end of shift.
• Help store staff with other tasks as needed.
• Identify shoplifters and follow store policy.
• Attend staff meetings and adhere to safety standards.
• Be able to cut keys for customers.

Skills

Customer service

Professional attitude

Organization

Sales methods

POS systems

MS Word & PowerPoint familiarity

Tools

MS Word

PowerPoint

Job description

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Sales associates are expected to maintain a positive representation of Waters Hardware by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals

• Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.