Hardware Sales & Customer Service Associate

Paycom; La Vernia (TX); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Do It Best reward program

Job summary

Nation’s Best Holdings, LLC’s Big Bear Hardware in La Vernia, TX is seeking a Floor Sales/Customer Service associate. You will engage with customers and help them find products while delivering friendly service in a fast-paced, retail environment.

You will stock shelves, assist with inventory tasks, handle checkouts, and participate in ongoing product training to serve customers effectively.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or related industry experience is a plus.
• Familiarity with cycle counting or inventory processes beneficial.

Responsibilities

• Engage with customers, greet, and assist them to create a positive shopping experience.
• Help customers find the right products, provide recommendations and offer solutions for their projects.
• Stock and organize merchandise to maintain a clean, well-presented store.
• Answer phone calls in a polite and timely manner, addressing customer inquiries.
• Assist with inventory-related tasks, including cycle counts and maintaining accurate records.
• Upsell related items and promote the Do It Best reward program to build loyalty.
• Follow company standards and procedures to ensure smooth store operations.
• Process checkouts accurately with proper cash handling.

Skills

Customer service

POS systems

Team player

Problem solving

Education

High school diploma

Tools

POS system

Inventory software

Job description

Nation’s Best Holdings, LLC’s Big Bear Hardware in La Vernia, TX is seeking a Floor Sales/Customer Service associate. You will engage with customers and help them find products while delivering friendly service in a fast-paced, retail environment.

You will stock shelves, assist with inventory tasks, handle checkouts, and participate in ongoing product training to serve customers effectively.