Hardware Sales Associate- Salina

Waters Hardware; Salina (OK); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Descripción de la vacante

Waters Hardware in Salina, OK is looking for a Sales Associate to provide outstanding customer service, assist customers in person and on the phone, and help them find hardware items while maintaining a clean, inviting sales floor.

You will learn product knowledge, process special orders, support loading products into customers' vehicles, restock shelves, and uphold store policies. This role requires a flexible schedule including evenings, weekends, and some holidays.

Formación

• Excellent customer service orientation and professional attitude.
• Willingness to learn about store products and procedures.
• Strong math, reading, writing and communication skills.
• Able to lift up to 80 lbs and handle physical tasks.

Responsabilidades

• Provide excellent customer service by assisting customers in person and on the phone, answering questions and suggesting add-on sales.
• Create an inviting environment by keeping a clean, organized sales floor and performing housekeeping tasks.
• Notify customers of promotions and new products.
• Assist with loading products into customers' vehicles as needed.
• Merchandise products according to planograms and help maintain signage; restock shelves.
• Take regular inventory and ensure displays are current.

Conocimientos

Customer service

Sales skills

Communication

POS systems

MS Word

PowerPoint

Teamwork

Flexible schedule

Herramientas

POS systems

MS Word

PowerPoint

Descripción del empleo

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Must work every other weekend and some nights.

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You're motivated to learn new skills.

Job Summary

Sales associates are expected to maintain a positive representation of Waters Hardware by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer’s vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.

Qualifications

• Outstanding customer service skills and a professional attitude.
• A working knowledge of the products contained in the store with a willingness to continue to learn.
• Organized, self-starter who thinks independently and solves problems.
• Knowledge of effective sales methods and techniques.
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
• Strong math, reading, writing, and communication skills.
• Able to lift up to 80 lbs.
• Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals

• Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
• Continually expand knowledge of all departments in the store.
• Become a versatile employee, able to help in other areas when needed.
• Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
• After enough experience, become a mentor to new employees and help them understand products and retail concepts.