Hardware Sales Associate: Customer-Focused, Team-Driven

MAC'S Hardware, Inc.; Fargo, Northern (ND, KY); Hybrid; USD 17,000 - 26,000; Full time

Job summary

MAC'S Hardware, Inc. in Fargo, ND is seeking a friendly sales associate to greet customers, understand their needs, and help them find the right hardware and home improvement solutions. You will assist with product recommendations and project advice to ensure a positive shopping experience.

You will also stock shelves, process sales and orders, maintain inventory accuracy, and keep the department neat and inviting. This hourly role emphasizes teamwork and excellent customer service daily.

Qualifications

• A positive attitude and passion for helping others.
• Previous retail or customer service experience preferred.
• Basic knowledge of hardware, building materials, or home improvement products is a plus.
• Strong communication and problem-solving skills.
• Comfortable using computers, point-of-sale systems, phones, and email.
• Ability to lift up to 50 pounds and work safely on ladders and around merchandise.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome every customer with a friendly smile and provide exceptional service.
• Listen to customers' needs and recommend the right products and solutions.
• Build relationships by sharing product knowledge and project advice.
• Process sales, special orders, and customer inquiries accurately.
• Stock merchandise, replenish shelves, and create attractive product displays.
• Keep your department clean, organized, and ready for business.
• Assist customers with loading purchases when needed.
• Support inventory accuracy through stocking and cycle counts.
• Stay informed on new products, promotions, and seasonal merchandise.
• Work as part of a team to create an outstanding shopping experience every day.

Skills

Customer service

Communication

Problem-solving

Teamwork

Education

High school diploma

Tools

POS systems

Email

Phone

Job description

MAC'S Hardware, Inc. in Fargo, ND is seeking a friendly sales associate to greet customers, understand their needs, and help them find the right hardware and home improvement solutions. You will assist with product recommendations and project advice to ensure a positive shopping experience.

You will also stock shelves, process sales and orders, maintain inventory accuracy, and keep the department neat and inviting. This hourly role emphasizes teamwork and excellent customer service daily.