Home Improvement Retail Specialist — Customer Service

Central Network Retail Group, LLC (CNRG); Jamestown (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

MAC'S Hardware in Jamestown, ND is hiring an hourly retail associate to greet customers, listen to needs, and recommend hardware solutions. You will help with sales, special orders, and inquiries while keeping displays neat.

We value teamwork, strong communication, and a willingness to learn about new products and promotions. This role supports loading purchases and inventory tasks, with opportunities to grow within the store.

Qualifications

• Experience in retail or customer service preferred.
• Basic knowledge of hardware or home improvement products is a plus.
• Comfortable using computers, POS systems, phones, and email.
• Ability to lift up to 50 pounds and work safely on ladders.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome customers with a friendly attitude and provide exceptional service.
• Listen to customers’ needs and recommend the right products.
• Build relationships by sharing product knowledge and project advice.
• Process sales, special orders, and customer inquiries accurately.
• Stock merchandise, replenish shelves, and create attractive displays.
• Keep the department clean, organized, and ready for business.
• Assist customers with loading purchases when needed.
• Support inventory accuracy through stocking and cycle counts.
• Stay informed on new products, promotions, and seasonal merchandise.
• Work as part of a team to create an outstanding shopping experience.

Skills

Customer service

Communication

Problem solving

Computer skills

Team player

Sales experience

Education

High school diploma

Tools

POS systems

Job description

MAC'S Hardware in Jamestown, ND is hiring an hourly retail associate to greet customers, listen to needs, and recommend hardware solutions. You will help with sales, special orders, and inquiries while keeping displays neat.

We value teamwork, strong communication, and a willingness to learn about new products and promotions. This role supports loading purchases and inventory tasks, with opportunities to grow within the store.