Hardware Store Sales Associate - Customer-Focused & Active

Orgill,-Inc; Minot (ND); On-site; USD 18,000 - 23,000; Full time

Job summary

MAC’S Hardware in Minot, ND is seeking a friendly Sales Associate to help customers, recommend products, and process sales. You will stock shelves, assist with loading purchases, and ensure a clean, welcoming store environment.

You will work as part of a team to deliver outstanding service, stay informed on promotions, and develop product knowledge across hardware and home improvement lines. Previous retail or customer service experience is preferred; lifting up to 50 pounds is required.

Qualifications

• Positive attitude and passion for helping customers.
• Retail or customer service experience preferred.
• Basic knowledge of hardware or home improvement products is a plus.
• Strong communication and problem-solving skills.
• Comfortable using computers, POS systems, phones, and email.
• Ability to lift up to 50 pounds and work safely on ladders.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome every customer with a friendly smile and provide exceptional service.
• Listen to customers' needs and recommend the right products and solutions.
• Build relationships by sharing product knowledge and project advice.
• Process sales, special orders, and customer inquiries accurately.
• Stock merchandise, replenish shelves, and create attractive product displays.
• Keep your department clean, organized, and ready for business.
• Assist customers with loading purchases when needed.
• Support inventory accuracy through stocking and cycle counts.
• Stay informed on new products, promotions, and seasonal merchandise.
• Work as part of a team to create an outstanding shopping experience every day.

Skills

Customer service

Communication

Teamwork

Problem solving

Flexibility

Physical stamina

Education

High school diploma or equivalent

Tools

POS systems

Job description

MAC’S Hardware in Minot, ND is seeking a friendly Sales Associate to help customers, recommend products, and process sales. You will stock shelves, assist with loading purchases, and ensure a clean, welcoming store environment.

You will work as part of a team to deliver outstanding service, stay informed on promotions, and develop product knowledge across hardware and home improvement lines. Previous retail or customer service experience is preferred; lifting up to 50 pounds is required.