Hardware Sales Associate — Customer Care & Trade Skills

Lowe's; Asheville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in Asheville to welcome customers and help them find products for home improvement needs. You’ll spend your day listening to customers, answering questions, locating merchandise, and delivering friendly service in a fast-paced retail environment.

We offer part-time hours, a flexible schedule, and benefits including health insurance options, tuition assistance, a company-matching 401(k) with Employee Stock Purchase Program, a 10% associate discount,

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech literacy

Basic math

Tools

Smartphones

Tablets

Job description

Lowe’s is seeking a Customer Service Associate in Asheville to welcome customers and help them find products for home improvement needs. You’ll spend your day listening to customers, answering questions, locating merchandise, and delivering friendly service in a fast-paced retail environment.

We offer part-time hours, a flexible schedule, and benefits including health insurance options, tuition assistance, a company-matching 401(k) with Employee Stock Purchase Program, a 10% associate discount,