Hardware Repair Technician III

AV; San Diego (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

AV in San Diego is seeking a highly skilled Hardware Repair Technician to lead repairs, warranty processing, and hardware upgrades. You will diagnose, repair, test, and refurbish returned units, working with electronics and hardened computing systems.

You will collaborate with mechanical, electrical, and systems engineers, document repair steps, support root‑cause analysis, and help improve throughput and quality in the repair pipeline while ensuring safety and compliance.

Qualifications

• Associate degree or equivalent trade training in electrical/mechatronics.
• 5–7 years in hardware repair, debugging, or defect analysis in electronics/systems.
• Strong mechanical aptitude and toolmanship for electronics assembly and repair.
• Proficient in electronics troubleshooting; experience with multimeters.

Responsibilities

• Receive and triage incoming hardware returns and upgrade requests.
• Perform diagnostics to isolate faulty subsystems or components (mechanical, electrical, firmware, connectivity).
• Repair RF assemblies including connectors, cables, and harnesses.
• Support production with firmware updates, calibration, alignment, burn‑in, and validation testing after repair.
• Collaborate with engineering to obtain schematics, test procedures, ECNs, and tolerances.
• Implement corrective modifications or retrofits as directed by engineering changes.
• Refurbish, rework, or upgrade units per specification or customer request.
• Document repair steps, root causes, and lessons learned; maintain logs.

Skills

Electronics debugging

Soldering

Hardware repair

Root-cause analysis

Multimeter proficiency

Education

Associate degree or trade school in Electrical/Mechatronics

Tools

Soldering tools

Oscilloscope

Test fixtures

Job description

Job Description

We are seeking a highly skilled and motivated Hardware Repair Technician to join our team at AV in San Diego. The primary responsibility of this role is to be the lead for all repairs, warranty, service, and upgrade hardware activities. More specifically it is to handle returned hardware (e.g. under RMA, warranty, or defect management processes), diagnose, troubleshooting, repair and test units to ensure they meet quality and performance standards. In addition to repair work, this role may include upgrading hardware, refurbishing units, procuring parts and performing detailed root‑cause failure analysis under direction of engineering staff. This role supports the engineering organization and helps maintain throughput in our repair pipeline. The technician will work closely with mechanical, electrical, and systems engineers, and must have strong capabilities in debugging and working with advanced electronics and hardened computing systems. You will need to be comfortable working through ambiguity and change and be intellectually curious regarding hardware and electronics assembly and manufacturing.

Worker Type

Regular

Key Responsibilities & Requirements

• Receive, log, and triage incoming hardware returns, defective units, and upgrade requests.
• Perform detailed diagnostics and troubleshooting to isolate faulty subsystems or components (mechanical, electrical, firmware, connectivity, etc.).
• Repair RF assemblies including connectors, cables, wire harnesses, sensors, mechanical subassemblies, etc.
• Support production team by performing firmware updates, calibration, alignment, burn‑in, and validation testing after repair.
• Collaborate with engineering (mechanical, electrical, systems) to obtain schematics, test procedures, engineering change notices (ECNs), and tolerances.
• Implement corrective modifications or retrofits as directed (e.g. engineering change orders).
• Refurbish, rework, or upgrade units per specification or customer request.
• Document repair steps, root causes, and lessons learned; maintain repair logs and databases.
• Provide input to failure analysis and continuous improvement programs.
• Ensure all repairs adhere to quality, safety, and regulatory requirements (e.g. ESD control, cleanroom, certification, internal standards).
• Maintain spare parts, consumables, and tooling inventory relevant to repair operations.
• Suggest process optimizations, tooling improvements, and test fixture enhancements.
• Occasionally assist engineering with prototype debug, mechanical modifications, or system‑level integration tasks as needed.

Requirements & Qualifications

• Associate’s degree (or equivalent trade school training) in Electrical Engineering, Mechanical Engineering, Robotics Engineering, Mechatronics, or equivalent technical discipline (or strong equivalent hands‑on experience).
• At least 5–7 years of experience in hardware repair, technical debugging, or defect analysis in an electronics / systems environment.
• Strong mechanical aptitude: proficient with hand tools associated with electronics unit assembly and repair.
• Strong electronics troubleshooting skills. (Proficient with the use of multimeters.)
• Experience with soldering and connector rework.
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