Hardware Quality Engineer: NPI & Process Improvement

Hewlett Packard Enterprise Development LP; Aguadilla (PR); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise Development LP is seeking an Associate Hardware Product Quality Engineer to drive product and manufacturing quality across the lifecycle. You will partner with engineering teams and global CM partners to ensure quality standards and regulatory requirements are met.

The role emphasizes root cause analysis, data-driven improvements, and collaboration across Product, Manufacturing, Sustaining, and Operations teams to boost reliability and customer satisfaction.

Qualifications

• Bachelor's degree in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical field.
• 2-4 years of experience in quality engineering, manufacturing engineering, product quality, supplier quality, or a related discipline.
• Experience with electronic assemblies, hardware products, or manufacturing environments.
• Understanding RCCA, CAPA, and structured problem-solving methodologies.
• Experience analyzing manufacturing, quality, and test data to identify trends and drive improvements.
• Strong written and verbal communication skills.
• Ability to work independently while managing multiple priorities and stakeholders.
• Advanced English level.

Responsibilities

• Manage hardware product quality escalations and drive timely resolution of manufacturing, process, and product quality issues.
• Act as the primary quality liaison between the company and global contract manufacturing partners, ensuring adherence to established quality and manufacturing processes.
• Monitor test, inspection, and production yields to identify trends, emerging issues, and opportunities for quality improvement.
• Lead root cause analysis (RCA) and corrective and preventive action (CAPA/RCCA) activities for product and process failures.
• Analyze manufacturing, test, and quality data to identify trends and recommend improvements to product designs, test methods, manufacturing processes, and quality standards.
• Support new product introduction (NPI) activities by integrating quality requirements into product development, manufacturing, and supply chain processes.
• Review product designs, specifications, and manufacturing processes to identify potential quality risks and recommend mitigation strategies.
• Collaborate with Product Engineering, Manufacturing Engineering, Sustaining Engineering, Supplier Quality, and Operations teams to resolve quality-related issues.
• Design, implement, and maintain quality engineering methods, inspection plans, test strategies, and process controls.
• Facilitate continuous improvement activities at manufacturing sites through audits, performance reviews, corrective actions, and quality initiatives.
• Support Manufacturing Holds, Purges, ECOs, MCOs, Deviations, and other change-management activities to ensure quality and compliance requirements are met.
• Participate in Material Review Board (MRB) activities and disposition processes as required.
• Develop and present quality performance metrics, corrective action status, and risk assessments to stakeholders and leadership.
• Support compliance with internal quality systems and external industry standards, including Lean, Six Sigma, and applicable regulatory requirements.
• Contribute to strategic Product Quality Engineering initiatives, standardization efforts, and best-practice development across the organization.

Skills

Communication skills

Analytical thinking

Problem-solving

Cross-functional collaboration

Independent work

Quality mindset

Education

Bachelor's degree in Electrical/Manufacturing/Industrial/Quality Engineering or related field

Tools

Statistical analysis

Quality management principles

Job description

Hewlett Packard Enterprise Development LP is seeking an Associate Hardware Product Quality Engineer to drive product and manufacturing quality across the lifecycle. You will partner with engineering teams and global CM partners to ensure quality standards and regulatory requirements are met.

The role emphasizes root cause analysis, data-driven improvements, and collaboration across Product, Manufacturing, Sustaining, and Operations teams to boost reliability and customer satisfaction.