Hardware Operations Engineer – VA(Hybrid)

WebHosting; Boston (MA); Hybrid; USD 80,000 - 105,000; Full time

Job summary

Wasabi Technologies in the United States is seeking a Hardware Operations Engineer to help support and maintain our growing fleet of servers in a 24x7 production environment.

This hands-on role focuses on troubleshooting hardware, reviewing logs, and building automation to improve reliability, with on-call duties and potential travel to data centers.

Collaborate with DevOps and cross-functional teams to ensure smooth operation and scalable hardware deployments.

Qualifications

• Hands-on hardware operations for a large server fleet.
• Troubleshoot hardware issues, review logs/alerts, and restore service.
• Develop automation and scripts to fix issues at scale.
• Collaborate with DevOps, supply chain, vendors.
• On-call/off-hours support and travel to data centers.

Responsibilities

• Monitor, troubleshoot, and resolve hardware issues in live production data centers.
• Write Python scripts to automate fixes and diagnostics at scale.
• Partner with cross-functional teams to keep spares stocked.
• Build dashboards and reporting tools to track hardware health.
• Be available for on-call and travel to data center sites.

Skills

Python scripting

Hardware troubleshooting

Data center operations

Team collaboration

Tools

Python

Job description

Hardware Operations Engineer – VA(Hybrid)

Wasabi ·United States, United States of America

Job Description

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston.

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.

Role Description:Hardware Operations Engineer – VA(Hybrid).

Role Purpose:

Wasabi is looking for a Hardware Operations Engineer to help support and maintain our growing global server fleet of nearly 9,000 servers. This is a hands-on role focused on keeping our 24x7x365 production environment running smoothly. You will troubleshoot and resolve hardware issues, review logs and alerts, help restore service when problems happen, and support the setup and testing of servers, storage, and network hardware. You will also help improve the way we manage hardware by building better processes and using automation where it makes sense.

You will work closely with the Hardware Operations, DevOps, and other technical teams to solve problems and support day-to-day operations. This role requires someone who can stay calm under pressure, communicate clearly, and work well with others across the company and with outside partners. You will also help evaluate new hardware, run diagnostics, support software deployments, and look for ways to improve reliability as Wasabi continues to grow.

*Principals only. No recruiters.

Responsibilities:

• Monitor, troubleshoot, and resolve hardware issues (servers, storage, networking, cabling, power) in a live production data center.
• Write scripts (Python) to automate repetitive fixes, run diagnostics at scale, and speed up ticket resolution.
• Partner with cross-functional teams (DevOps, supply chain, vendors) to keep spares stocked and hardware operations running smoothly.
• Help build dashboards and reporting tools to track hardware health and team workflow.
• Be available for on-call/off-hours support and travel to data center sites.

Compensation:

Base Salary – $80,000 – 105,000
The base salary range reflects the full range for this position at Wasabi Technologies. At Wasabi, we believe in paying fairly and competitively, and individual compensation is determined based on factors such as job-related experience, skills, location, and internal equity. Base pay is just one part of our total rewards approach. Depending on role eligibility, Wasabi team members may also receive additional compensation and benefits, including bonus or variable compensation, equity, and a comprehensive benefits package designed to support both professional growth and personal well-being.

Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.